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    How to share saved videos?

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    • Fred_51101812974
      Fred last edited by

      Reolink told me to open saved videos using MX player. I can open the video in MX player and I tried to share a video to Whatsapp. Whatsapp says "the file format is not supported."

      How can I share to Whatsapp?

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      • der.kohli_43923489157
        der.kohli last edited by

        have you any news? i will also share vids with Whatsapp.

        @Bob

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        • Fred_51101812974
          Fred last edited by

          Nobody has answered me. I still can't share the videos.

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          • Carl_31331526639
            Carl last edited by

            Hi, please refer to
            share the video/picture

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            • Fred_51101812974
              Fred last edited by

              Carl, what are these photos showing regarding the subject question? I don't get what you are posting here.

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              • Carl_31331526639
                Carl last edited by

                Hi Fred, sorry for my mistake. For the sharing issue on the WhatsApp, we suggest using a 3rd-party convert program before the sharing, refer to https://www.winxdvd.com/resource/best-free-whatsapp-video-converter.htm.

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                • 92ethancampbell_130461044170904
                  92ethancampbell last edited by

                  @Fred
                  Try converting the video file to the format which whatsapp supports. There are plenty of online conversion tools or you can download a software on your desktop for future usage as well up to you. Do it and then let me know if it did the trick.
                  Regards
                  Ethan Campbell
                  ProDissertationHelp

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                  • Markku_340802276384935
                    Markku last edited by

                    I think Reolink should change format what is supported in common apps.
                    Also explain why it is better to have a bit unsupported format.

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                    • Markku_340802276384935
                      Markku last edited by

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                      • Cynthia_124785627824270
                        Cynthia last edited by

                        Thank you very much for your suggestion, we will forward it to our R&D team. They'll see whether we receive similar feedback and put it into the schedule. If you have any questions, please contact https://reolink.zendesk.com/hc/en-us/requests/new for further help.

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