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    Cannot Bind camera to cloud

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    • user_644934449188880_644934449188880
      Lucey House last edited by

      Re: How do you bind/add a camera - cloud
      I have a Duo 2 Wifi and cannot bind it to the cloud. All the articles walk me through setting up an account and show a bind camera button under the "Cloud" tab. However there is no option to bind the camera. I am in the US and from what I can see my camera should be supported.

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        • erlerthomas_616059184570574
          erlerthomas @Lucey House last edited by

          @user_644934449188880_644934449188880 I have the same problem. Seems to be usual that it is not working properly.

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          • joseph chircop_497308027822318
            joseph_chircop Global Moderator @erlerthomas last edited by joseph chircop_497308027822318

            @erlerthomas_616059184570574 The list of cams which can be bound to the cloud can be found here..... https://support.reolink.com/hc/en-us/articles/360008584054-How-to-Bind-Reolink-Cameras-to-the-Existing-Cloud-Account According to this list the DUOs cannot yet be bound to the cloud.

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            • user_644934449188880_644934449188880
              Lucey House @joseph_chircop last edited by

              @joseph-chircop_497308027822318 Thanks for the information. I foolishly expected all their hype about the cloud would work with the latest and greatest cameras.....

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