Product Roadmap: What's Coming Next
How ColorX Technology Turn Night into Day
Reolink App v4.41 Released
Hy support Team,since 40 days (bought in October 2020) i always get one or two PIR false alarm, in the same time i look at the live-video in reolink-app!Also since 40 days the uploaded cloud-videos are too short, only 5sec . The same videos saved on sd-card in camera are 10-30 sec long, thats ok. Why there are so short in reolink-cloud? It looks like the cloud-videos are damaged with no thumbnails.The LTE signal is very good and the reolink go + reolink app have the newest updates. The camera is placed in free nature with solar panel and there are no people or animals.Motion detection is set to 70% with reduce false alarms turned on. I am an IT-Professional..Thank you for answering.Felix
Could you please contact https://reolink.zendesk.com/hc/en-us/requests/new and provide some false alarm videos? Our support team will help you deal with this problem.
Hi there! Join the Commnunity to get all the latest news, tips and more!