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    PTZ – possible to navigate via "point and click"...?

    Reolink Client & APP
    ptz rlc-823a
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    • user_655455179530328_655455179530328
      user_655455179530328 last edited by

      We recently switched from Axis to Reolink (RLC-823A) – great camera, great camera and (except for the missing 21x optical zoom) only one thing we can't figure out or find...

      Is there any way to use PTZ functions via simply selecting a point on screen? No matter what: finger-touch on the smartphone, mouse or trackpad click on the PC to move the camera to the point of interest – anything would (im my opinion) be more intuitive and faster than the PTZ controls via arrow-up-down and so on...

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        • joseph_1979
          Joseph Global Moderator @user_655455179530328 last edited by

          @user_655455179530328_655455179530328 Unfortunately so far it is based on the directional arrows. But this is a good point and I will raise it with support.

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          • Jedi2020_32727772450952
            Jedi2020 @Joseph last edited by

            @joseph-chircop_497308027822318

            Digital zoom on non ptz camera is already doing that. So I don't see why it can't do the same for the ptz camera. Heck, my 10+ years old Canon ptz camera does just that. Point the cusrsor and click, the ptz camera will pant/tilt to center that location. Using arrow is too clunky and slow. This ought to be a high priority item for Reolink.

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            • joseph_1979
              Joseph Global Moderator @Joseph last edited by

              @joseph-chircop_497308027822318 Indeed. They need to close the gap on a number of functionalities. But they know their priorities.

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              • big_ted
                tedmanr Global Moderator @Joseph last edited by big_ted

                @joseph-chircop_497308027822318
                Yes, all Reolink products would benefit greatly from improved firmware.
                Even my old Wanscam ptz did the point to click.
                My latest camera I have been using preset points to avoid using the arrows. Much easier

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              • user_645880601444421_645880601444421
                Raymundo last edited by

                A related issue - the Windows desktop app does not respond well if at all to arrow finger touches on a tablet (in my case Surface Pros). It would be nice if the app better supported tablet use including point & click

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