Navigation

    Home
    All Categories
    • KEEN Trail Camera
    • Top #ReolinkCaptures Awards
    • Announcements and News
    • Wishlist
    • #ReolinkTrial
    • Discussion About Products
    • Reolink Captures
    • Reolink Client & APP
    #ReolinkTrial
    Reolink Captures
    Log in to post
    Guest
    • Guest
    • Register
    • Login

    Learn More

    Reolink updates Learn More

    Meet Reolink at IFA 2024! Learn More

    Reolink Q&A Learn More

    Disable motion detection during pan

    Wishlist
    4
    4
    501
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • user_657961133809775_657961133809775
      user_657961133809775 last edited by

      Having just bought RLC-823As and NVR, I have set up patrol and motion detection, but it sends a motion alert every time it moves. I understand the comparison between frames, but surely it must be possible in firmware to disable motion detection for a frame before, during and after panning, tilting or zooming?
      Could you please add this as an option if it's not already there, as 187 false alerts last night means this is unusable.

      Reply Quote
      Share
      • Share this Post
      • Facebook
      • Twitter
      • copy the link
        Copied!
      2
        • tab47_256109059256509
          tab47 @user_657961133809775 last edited by

          @user_657961133809775_657961133809775
          I'm glad others are noticing this! It also does it if you move to a preset point and it fights you by constantly trying to immediately return to the guard point, despite setting a 180 second delay. Doesn't always happen but more often than not. Also it you manually zoom to a location it then starts tracking objects in the field of view. Could be fine for some but in my case it spots distant cars and there is no way to stop it during that instant.

          As the OP says, during manual intervention, alarms and AI tracking should be momentarily disabled.

          Reply Quote
          Share
          • Share this Post
          • Facebook
          • Twitter
          • copy the link
            Copied!
          0
          • joseph_1979
            Joseph Global Moderator @user_657961133809775 last edited by joseph_1979

            @user_657961133809775_657961133809775 Kindly check with Reolink support whether there is a newer firmware even though your version is the one shown in the download center. There is no alarm delay and object size for motion detection. I only enable person, vehicle and pet detection types and have no such issues.

            Reply Quote
            Share
            • Share this Post
            • Facebook
            • Twitter
            • copy the link
              Copied!
            0
            View 1 replies
          • First post
            Last post
          All Categories
          Announcements and News Reolink Client & APP Discussion About Products #ReolinkTrial Reolink Captures Wishlist KEEN Trail Camera
          Never miss Reolink hot deals, news, and updates tailored for you.

          Thanks for your subscription!

          Please enter a valid email address.

          Oops… Something went wrong. Please try again later.

          You are already subscribed to this email list. :)

          Submission failed. Please try again later.

          Reolink Store|Support|About Us|Privacy Policy|Terms and Conditions

          Copyright 2025 © Reolink All Rights Reserved.

          Welcome Back!

          Hi there! Join the Commnunity to get all the latest news, tips and more!

          Join Now