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RLC 822A ugly stream

Discussion About Products

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user_660263947960376 last edited by

I bought this IP camera. When I log in through the web browser google chrome and select the stream type clear. I see that this device does not support this video streaming. I can only choose balancing or fluent. Fluent is an ugly stream, because it has a low resolution and balancing is nicer, but it is not even close to 4K, or even full HD.
How could I achieve a better quality stream?
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Joseph Global Moderator @user_660263947960376 last edited by joseph_1979

@user_660263947960376_660263947960376 Can you try with Reolink Windows client? Download it from Reolink download center
at https://reolink.com/download-center/

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Crimp On @Joseph last edited by

@joseph-chircop_497308027822318 The issue may be that this camera (RLC-822a) encodes the clear stream with H.655. From the camera specs:

Not all web browsers support H.265 encoding. From the Wikipedia article on H.265 (replace space with period)
wikipedia org/wiki/High_Efficiency_Video_Coding
Scroll down to Browser Support

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