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    App doesn't work on cellular data

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    • Varghese_73746176557
      Varghese last edited by

      Reolink App doesn't work on cellular data, it only works on wifi. I use a google pixel 7 with google FI and it was works fine on my wife iphone 13. I have seen similar post for the same issue but was wondering how to get this issue solved.

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        • joseph_1979
          Joseph Global Moderator @Varghese last edited by

          @varghese_73746176557 You need add an exception to Reolink application in the Google FI. Go to Google Fi> Privacy & Security. Make sure Protect your online activity is on. Choose Show More Details > Advanced CPN settings. Choose add an exception, then find and select Reolink from the list of apps installed. Once it has been added, you should be able to access your cams live stream.

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