HOW MANY POSTS BEFORE SOMEONE WITH AUTHORITY CAN HELP...NOT A MOD

[Nacster_1969]

INSTEAD OF LETTING US KNOW ABOUT NEW PRODUCTS ....IT MEANS NOTHING IF THE SOFTWARE TO RUN IT IS BAD

IT HAS BEEN 3 DAYS FOR ME
NO NEWS OF A TAKE DOWN OF THE NEW FAULTY UPDATE

NO NEWS FROM A REOLINK DEVELOPER OR SOMEONE FROM REOLINK (RESPECTFULLY I DONT NEED TO HERE FROM A MOD TELLING ME WHAT IS OBVIOUS TO ME AND WHAT I ALREADY KNOW )

AT LEAST SAY YOU ARE WORKING ON THE PROBLEM IN A POST

NOT EVEN AN OFFICIAL POST FROM REOLINK FIONA WHO EVER THAT REALLY IS .... ABOUT USING THE OLD VERSION WEBSITE NAVIGATION IS SO BAD HERE YOU HAVE TO LINK FIND LINK FIND ETC

PLEASE PLEASE PLEASE SAY SOMETHING REOLINK!!!!!!!!!!!!!!!

[user_692173041451191_692173041451191]

@nacster_1969 I'm glad I'm not heavily invested. They're setting themselves up for a fail.

[md]

@nacster_1969 Sorry you're having problems. There's a few users on Reolink Reddit forum that are having issues as well. I have a one year old laptop running Windows 11, a Samsung phone Galaxy 22+ and the new RLK36 NVR. I haven't had any problems with the updates. I like the newest client and Android phone updates. So far the client does not freeze during live view like the prior version. A stretch mode button was added. The Android update brought back leaving the control icons visible unless you tap them.

I wonder if those having problems are running on older devices or having issues with third party apps like Home Assistant, etc. I'm just guessing. Someone had problems with Java and the Reolink updates. Someone else said on Reddit in the updates some of the camera settings by default turned off. Check the server and network settings for each cam if you can, UID on, http on, etc.

If you have not done so, you could contact Reolink support, start a ticket, specifically say what devices and firmware versions you are using, hopefully they can fix it.

https://support.reolink.com/hc/en-us/requests/new/