@joseph_1979 i agree and i am so angry at the moment...these are easy problems to fix and this update should not of been released till it was tested across plenty of sample machines......your lucky lol....my problem is my images are now low res and terribly pixelated...on 4k cameras at that lmao ...its a joke and i have posted 10 times across various topics ...and DM directly but not even an explaination

HI I JUST DID A CLIENT UPDATE AND THIS IS HOW MY CAMERA LOOKED BEFORE AND AFTER UPDATE.....


BEFORE............




AFTER.............




ANYONE WANT TO EXPLAIN??? THANKS

THATS A 4K CAMERA BTW LOL. MY OTHER CAMERA IS NOW PIXELATED WITH THIS 8.5 UPDATE....I CANT EVEN GO BACK TO 8.4 BECAUSE ITS GONE :(...I HAD TO USE 7.2 WHICH IS ALOT OLDER BUT LES SECURE....MY PICTURES ARE WERE OKAY WITH 8.4


HELP PLEASE

THIS IS THE ANNOUNCEMENTS AND UPDATES SECTION
CAN REOLINK PLEASE EXPLAIN WHAT IS WRONG WITH THE LATES CLIENT UPDATE AND SORT IT OR GO BACK TO THE EARLIER VERSION
YOU NEED TO POST SOMETHING GUYS??????????!!!!!!!!!!!!!!!!
HELLO HELLO

PLEASE PUT THE OLD VERSION BACK I CANT USE THIS RUBBISH LIKE THIS

I AM UPSET AND ANGRY

@trelower2_471448109822110 I didn't do anything as I am a customer like you. I am trying to help you recover the communication with your cameras.

Its not you we are angry at .....and we are gratefull....but....we are not hopeing for a response from reolink.....we demand one...they make this product....they wrote the software....they should be here taking these complaints...not you...whats the point fo a forum where reolink doesnt address problems quickly but only hours ago they are quick to announce new products/ideas for sale but dont read it seems

@joseph_1979 yep that 8.8.5 is the one that turn my lovely 4k cameras into a 320x240 pixelated pile of garbage lol.....i think i am running 8.7.2 now after searching abit and it runs fine for me....but i hope your not missing my point in general.....this isnt a minor software update problem...some people rely on cctv security an consider it very important and to lose visual clarity when doing an update is ....i think a serious issue ...thanks for the info but given the software problems with this update there should of been a post in the anouncements section to explain this and...that would have had mine and others respect more....this isnt an attack on yourself....but it is VERY frustrating...that a moderator has had to deal with it...again thanks

A NEW VERSION IS OUT THAT MIGHT HELP THOSE WITH PROBLEMS

How many days does it take reolink to realise this update has problems and needs to take it down and put the earlier one back up???????????

SOME INFO OF AN ADMIN WOULD BE NICE??????

@joseph_1979 Thanks for the advice

@jedi2020_32727772450952 Thanks for the advice

@md its seems like i am having a tantrum lol...i assure i am not and what you and joeseph have said is true....thankyou and i have submitted a ticket and all i can do is wait now and i will not post to such an excess in future

@joseph_1979 Of course.....thankyou and i have submitted a ticket and all i can do is wait now and i will not post to such an excess in future

@md Thankyou

I would like to thank reolink for trying to get an update out as fast as possible

IIf i seem angry about it then please read all my posts and make a determination but i will thank people when something is done so Thank you Reolink Devs

A PIC OF MY BACK 4K CAMERA ON FLUENT MODE WITH NEW 8.10.4 UPDATE



A PIC OF MY BACK 4K CAMERA ON FLUENT MODE WITH NEW 8.8.5 UPDATE MY BAD I THOUGHT WA 8.7.2

@reolink-fiona NEW VERSION IS OUT 8.10.4 MIGHT HELP SOME PEOPLE

A NEW VERSION IS OUT THAT MIGHT HELP THOSE WITH PROBLEMS

NEW UPDATES OUT AN I AM POSTING MY PICS TO SHOW not much has changed for me

@reolink-fiona i can post some pics sure
at the moment i downloaded 8.8.5...
any way here are 2 snapshots with vers 8.8.5 one is in standard mode and one is clear mode


Now i update to the new 8.10.3
and


and i just noticed a new update 8.10.4 sooooo



now what i am experiencing is pixelation almost mosiac but not ...like a real low res scaled up etc its more apparent on standard settings for obvious reasons

interestingly after the 8.10.4 new update the software is say new updat still yet the software confirms i am running 8.10.4???
maybe there is another all ready i will look
i will post this around so you can see

thanks