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    Argus 3 pro cameras not visible in the app

    Reolink Client & APP
    argus 3 pro argus iphone ios app
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    • valdigre_54429196878
      valdigre last edited by valdigre_54429196878

      Hi all,

      I have just added 2 brand new Argus 3 pro cameras to my wifi, via iPhone. At the very last step, when the app was connecting to the camera - process failed. The camera is connected to wifi, but I am unable to access the camera via the app.

      I was trying to troubleshoot via the help but I nothing helps. Asus router is configured alright, no ip isolation, I have plenty of IOT things working no issues.

      I see there is no way of updating the firmware on the camera without accessing it via the App? 😕

      What can I do?

      Kind regards.


      EDIT: I was able to finalise the process when adding via old Samsung S8 Android phone. But now I don't see the cameras on iPhone app, I only see them on the S8 Android App... Starting to regret not buying Eufy instead...

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        • joseph_1979
          Joseph Global Moderator @valdigre last edited by joseph_1979

          @valdigre_54429196878 Add the camera through the appl using the UID if it has been connected to WIFI. If you are still unable then reset cameras and start afresh.

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