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Google Home access gone

Discussion About Products

iamthejody last edited by

When I first purchased the PoE doorbell, I used an SD card for storage until I could get the NVR. During the SD card time, I had access to the doorbell via Google Home and A*sistant. Once I got the NVR, it seems I've lost access to the doorbell via Google Home and A*sistant. It now says no compatible cameras found. Is this how it's supposed to be? Upgrade storage, lose features? That doesn't seem like a good trade-off...
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Joseph Global Moderator @iamthejody last edited by

@iamthejody_679232939831426 Can you email Reolink support on https://support.reolink.com/hc/en-us/requests/new/ ? I don't have the NVR and so I cannot help you.

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