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Google Home access gone

Discussion About Products

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iamthejody last edited by

When I first purchased the PoE doorbell, I used an SD card for storage until I could get the NVR. During the SD card time, I had access to the doorbell via Google Home and Assistant. Once I got the NVR, it seems I've lost access to the doorbell via Google Home and Assistant. It now says no compatible cameras found. Is this how it's supposed to be? Upgrade storage, lose features? That doesn't seem like a good trade-off...
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Joseph Global Moderator @iamthejody last edited by

@iamthejody_679232939831426 Can you email Reolink support on https://support.reolink.com/hc/en-us/requests/new/ ? I don't have the NVR and so I cannot help you.

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