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I posted a topic about 30 second gaps in recorded data. It seems that the problem was due to low signal strength. I added a second router which had stronger signals. I suspectd tht the problem was due to the low signal strength the router had to reconnect to the camera. This reconnect process took about 30 seconds. Not sure why the NVR never generated an error message or log entry.But the 4 cameras are recording 24/7 with no gaps in the recorded data.
@rac8006_698631963971833 Can you email support on this? I do not have an nvr and cannot check. You could have used a monitoring program to ping the cameras every second and you would have come to the same conclusion.
It's perfect to hear that you had the option to determine the issue with the 30-second holes in the recorded information from your cameras. The issue you encountered, where the low sign strength made the switch reconnect to the camera, could without a doubt bring about holes in the recording during the reconnection cycle. By adding a second switch with more grounded signals, you have likely superior the general network and diminished the event of sign drops or reconnect delays. This improvement has guaranteed that your cameras are currently recording every minute of every day with next to no holes in the information.
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