Reolink

[user_701308247294204_701308247294204]

Hi all - I have recently purchased 2 x Reolink RLC-510WA cameras. Both set via wifi to motion record to a Synology NAS - so far so good. The problem is the 25 FPS and Bit Rate 4096 instantly drop to approx 8-10 FPS and Bit Rate to approx 1500 when they go into IR mode at night. I have two other cameras from another manufacturer and they hold both the FPS and Bit Rate 24/7.

All the Ports are open - RMTP, HTTP, HTTPS, RTSP, ONVIF. Under the Camera Stream Settings I do not have the option to 'fix' the Bit Rate.

So any suggestions welcome as at the moment the cameras will need to be returned. Thanks for reading.

[user_701308247294204_701308247294204]

Attached a couple of screenshots showing the drop in FPS and Bit Rate - one during daytime and one during night.

[Crimp On_62210811129]

@user_701308247294204_701308247294204 Some RLC cameras have a setting at the bottom of the Stream section:

[Crimp On_62210811129]

@crimp-on_62210811129 I took a screen shot of the "Stream" settings, which appeared correctly in the editor, and then when I "Submit" is says "Undefined".

Reolink's forum software is not in my "Top Ten" right now.

[joseph_1979]

@crimp-on_62210811129 eh he he......... I agree.

[user_701308247294204_701308247294204]

@crimp-on_62210811129

Thank you for responding. There were no additional settings under the 'Stream' area mode. However Reolink have sent me a firmware update which is not yet available on their website. I now have an additional setting - Frame Rate Mode which I have set to Constant.

Will see how it goes when darkness falls.

PS - just noticed my reply is in bold caps - have tried to edit but still bold caps. Looks rude which it's certainly not.

[perkins tony_647500713214819]

I've seen comments about this issue on a couple of youtube videos like this one. https://youtu.be/XXoTH1-78iA?t=880

[user_701308247294204_701308247294204]

@perkins-tony_647500713214819

Reporting in as it may help others. Reolink sent me a link for a firmware update not yet available on their website. I applied it to both cameras and now all is fine. So anyone else having this problem I suggest dropping Reolink support for the update.

In conclusion, unlike other companies I could mention, the support from Reolink has been both prompt and helpful so 5 stars to them.

[user_759607006724250_759607006724250]

This post is deleted!

[montanaroy4_703639268045284]

Let’s talk about what sets apart before you download it. With its user-friendly interface and exceptional sound quality, ViMusic offers a top-notch experience.

[user_846749199397048_846749199397048]

Ensure the Surveillance Station package is installed and configured on your Synology NAS.