riolink duo 2 PoE

[user_704946880553122_704946880553122]

Recently purchased this camera! The lights constantly remain on even though I switch them off on the app. Everything else feeds through expect for lighting! Please help as the lights are constantly on !!

[big_ted]

@user_704946880553122_704946880553122
is it the spotlight on or the IR lights stuck on?
There should be separate settings to turn IR lights and spotlight off.
Also make sure you have downloaded the latest firmware for this camera.
Lastly email support if still not working so they can resolve the problem

[joseph_1979]

@user_704946880553122_704946880553122 How are the following set on your camera?

For spot light:



For IR: