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RLC-1224A blank saved videos

Reolink Client & APP

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me1092021 last edited by

Hello,

I've just added a newly bought RLC-1224A camera to my house and added it to the app running on my android phone. I already have a RLC-842A which operates absolutely fine.

But when I download and save the videos from the 1224A they are bank I just have audio whereas my existing 842A is fine I can download and view those videos like I have always done.

What's different with the 1224A? why is it making me feel disappointed.

Cheers.
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Joseph Global Moderator @me1092021 last edited by

@me1092021_511630852985014 Can you install VLC and check again?

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me1092021 @Joseph last edited by

@joseph_1979 thank you for replying

If I forward a video clip to someone they would have to do the same just to view a clip... its pretty rubbish to be honest.

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