22 Jul 2023, 05:07

I purchased the Reolink Doorbell POE. When I try to add device via the app it says "Failed to connect device". Everything works fine, the NVR recognises the doorbell, I can view the doorbell camera via the app which also has the microphone button, I can see it via my TV which is connected to my NVR. All in all it's doing what it should but it just wont let me add it as a new device.
# My NVR, cameras and doorbell are all up to date with their firmware.

Anyone else have this issue ?

Note: I have tried adding the device by scanning the QR code on the doorbell, using the LAN option and the Input UID/IP method - All fail to work.