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Reolink Duo 2 wifi client blank screen

Reolink Client & APP

314

Rageykiwi last edited by

Updated client to 8.11.0 but both playback and live view is blank ,NVR & android apps work perfect ,Is there a fix for this ?

My desktop is Windows 11 ,older clients were working perfect

Can i find the last version to downgrade to?
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Lorenz @Rageykiwi last edited by

@rageykiwi_622687856689222 You may try to delect the camera and re-add to the device list. If this won't help, contact support via the link below.
https://support.reolink.com/hc/en-us/requests/new/

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Joseph Global Moderator @Rageykiwi last edited by

@rageykiwi_622687856689222 Most probably you have audio. Try to install DirectX9 and check again.

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Rageykiwi @Joseph last edited by

@joseph_1979 Very sorry bout the late reply,i downloaded direct X 9 ,installed it and it works perfectly ,

Mant thanks

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Joseph Global Moderator @Rageykiwi last edited by

@rageykiwi_622687856689222 Hurray............. Imagine I developed the software myself :). I no longer do this job anymore.... I miss C++ and customers.

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