Play after midnight doesn't work

[user_721697477497073_721697477497073]

Reolink Cam 12MP PoE is working with NVR.

It is 1.18am and I can't watch Videos since midnight. It is Not possible to click on "Play" for watching Videos after 0.00am.

The problem is in the night only. Tomorrow morning I can choose the timestamps from this night to watch the Videos.. I Hope you could Help me.

Background: The cams works all the day 24/7 and sends alerts, when it is detected a Person.

-----

Ab Mitternacht ist es mir nicht möglich die Wiedergabe zu nutzen. Die Anzeige endet um 23.59 Uhr. In der Nacht kann ich daher nicht auf Videos zugreifen, die eigentlich 24/7 aufgenommen werden.


Morgen früh hingegen habe ich Zugriff auf die Videos dieser Nacht. Nur in der Nacht selber nicht. Wie kann ich das ändern?

[Reolink Lorenz]

@user_721697477497073_721697477497073 Hello there, thank you for the feedback. We may need more information about your NVR and its hardware and firmware versions to find the issue.

Please submit a request with the link below and our team will get back to you very soon.
https://support.reolink.com/hc/en-us/requests/new/

[joseph_1979]

@user_721697477497073_721697477497073 Just a test. Can you repeat the scenario but before doing so please adjust the Timezone to say GMT+4?