Navigation

    Home
    All Categories
    • KEEN Trail Camera
    • Top #ReolinkCaptures Awards
    • Announcements and News
    • Wishlist
    • #ReolinkTrial
    • Discussion About Products
    • Reolink Captures
    • Reolink Client & APP
    #ReolinkTrial
    Reolink Captures
    Log in to post
    Guest
    • Guest
    • Register
    • Login

    Learn More

    Reolink updates Learn More

    Meet Reolink at IFA 2024! Learn More

    Reolink Q&A Learn More

    RLN8-410 Camera connection failed

    Discussion About Products
    4
    11
    1036
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Marian Siczek_715086104985814
      Marian Siczek last edited by

      More "fun" with RLN8-410: Camera connection failed;
      Trying reset trick - did not work, plug to different channel - nothing.
      What the next move? Anybody help me please.

      Reply Quote
      Share
      • Share this Post
      • Facebook
      • Twitter
      • copy the link
        Copied!
      0
        • Reolink Lorenz
          Lorenz @Marian Siczek last edited by

          @marian-siczek_715086104985814 You may contact support and ask our team to take a further look into the issue.
          https://support.reolink.com/hc/en-us/requests/new/

          Reply Quote
          Share
          • Share this Post
          • Facebook
          • Twitter
          • copy the link
            Copied!
          0
          • Marian Siczek_715086104985814
            Marian Siczek @Lorenz last edited by

            @reolink-lorenz
            It started to work again itself independently , I think "must have mind of its own" ...

            Reply Quote
            Share
            • Share this Post
            • Facebook
            • Twitter
            • copy the link
              Copied!
            0
            • joseph_1979
              Joseph Global Moderator @Marian Siczek last edited by

              @marian-siczek_715086104985814 Next time try to restore it. Which model?

              Reply Quote
              Share
              • Share this Post
              • Facebook
              • Twitter
              • copy the link
                Copied!
              0
              • Marian Siczek_715086104985814
                Marian Siczek @Joseph last edited by

                @joseph_1979 System I use is: REOLINK 8CH 4MP/5MP Home Security Camera System, 4pcs Wired 5MP Outdoor PoE IP Cameras with Audio Recording, IR Night Vision, IP66 Waterproof, 4K 8CH NVR with 2TB HDD (bought as a set with 4 original cameras). Not sure what do you mean by "restore" - how? Is reset (by dedicated camera push button) not good enough?
                Regards

                Reply Quote
                Share
                • Share this Post
                • Facebook
                • Twitter
                • copy the link
                  Copied!
                0
                • joseph_1979
                  Joseph Global Moderator @Marian Siczek last edited by

                  @marian-siczek_715086104985814 So you are unable to connect to the 4 cameras. Have you checked the cables? Did you check the LEDs on the ethernet port?

                  Reply Quote
                  Share
                  • Share this Post
                  • Facebook
                  • Twitter
                  • copy the link
                    Copied!
                  0
                  • Marian Siczek_715086104985814
                    Marian Siczek @Joseph last edited by

                    @joseph_1979 Sorry, perhaps I was not clear enough. Initially I connected 4 cameras and all were working correctly, after a few days one of them failed and I tried to reinstate it without success and after a couple days it started to work again that' the story

                    Reply Quote
                    Share
                    • Share this Post
                    • Facebook
                    • Twitter
                    • copy the link
                      Copied!
                    0
                    • joseph_1979
                      Joseph Global Moderator @Marian Siczek last edited by

                      @marian-siczek_715086104985814 It is very difficult to know what has happened. Any errors displayed?

                      Reply Quote
                      Share
                      • Share this Post
                      • Facebook
                      • Twitter
                      • copy the link
                        Copied!
                      0
                      • Marian Siczek_715086104985814
                        Marian Siczek @Joseph last edited by

                        @joseph_1979 Tanks for reply, I am not familiar with the system, I did not notice any errors display notification, and by the way on wich part of menu I should be looking to find them?

                        Reply Quote
                        Share
                        • Share this Post
                        • Facebook
                        • Twitter
                        • copy the link
                          Copied!
                        0
                        • joseph_1979
                          Joseph Global Moderator @Marian Siczek last edited by

                          @marian-siczek_715086104985814 They removed the dumping of the log file. I was referring to any prompts showing any error.....such network error, failed to connect, etc.

                          Reply Quote
                          Share
                          • Share this Post
                          • Facebook
                          • Twitter
                          • copy the link
                            Copied!
                          0
                          View 7 replies
                        • user_723627388506250_723627388506250
                          user_723627388506250 last edited by Reolink Lorenz

                          If the camera is unresponsive, you might need to perform a factory reset. Check the camera's manual or the manufacturer's website for instructions on how to reset the camera to its default settings. Access the camera settings through your system's interface and make sure the camera is enabled and properly configured. screen mirroring without root android Outdated firmware can cause connectivity issues. Check if there's a firmware update available for your camera model and follow the manufacturer's instructions to update it.

                          Reply Quote
                          Share
                          • Share this Post
                          • Facebook
                          • Twitter
                          • copy the link
                            Copied!
                          1
                            View 0 replies
                          • First post
                            Last post
                          All Categories
                          Announcements and News Reolink Client & APP Discussion About Products #ReolinkTrial Reolink Captures Wishlist KEEN Trail Camera
                          Never miss Reolink hot deals, news, and updates tailored for you.

                          Thanks for your subscription!

                          Please enter a valid email address.

                          Oops… Something went wrong. Please try again later.

                          You are already subscribed to this email list. :)

                          Submission failed. Please try again later.

                          Reolink Store|Support|About Us|Privacy Policy|Terms and Conditions

                          Copyright 2025 © Reolink All Rights Reserved.

                          Welcome Back!

                          Hi there! Join the Commnunity to get all the latest news, tips and more!

                          Join Now