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Two-Factor Authentication Doesn't Work

Reolink Client & APP

Shane last edited by

Greetings,

When I tried to sign into reolink.com, I got a message saying "Enter the 6-digit code that you see in the App", however, the app isn't showing a 6-digit code. I have the Google Play app, version 4.39.0.5.20230728.

How can I get the app to show me the two-factor authentication code?

Thanks,
Shane.
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Joseph Global Moderator @Shane last edited by joseph_1979

@shane You need to install the microsoft or google authenticator on your smartphone so as to receive the 6 digit code. Login to your Reolink account and turn 2FA off and on again and start the procedure.

Check this out https://my.reolink.com/two-factor-authentication/

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