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    update config failure during firmware update?

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    • pekseg_326149825097887
      pekseg last edited by

      Hi,

      this is now a second time, that I updated the NVR firmware (made sure that the "Update configurations" is checked) and still, after the reboot, the password is reset to empty, and all camera settings are lost.
      From the web interface, I cannot even set the login/pass combo to the cameras, I have to connect to NVR directly to enter that via the stupid onscreen keyboard.

      Why are my settings not kept??

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      • Cynthia_124785627824270
        Cynthia last edited by

        hello,
        If you checked the "Update configurations”, the NVR will come back to the factory settings.
        If you don't want it to do that, you just need to not check the "Update configurations”.

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        • pekseg_326149825097887
          pekseg last edited by

          its totally misleading then.
          Why isn't the config called "Factory Reset" or so?

          Update configurations - means (in my terms) that the upgrade will upgrade (merge) also the config for the new settings parameters.

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          • pekseg_326149825097887
            pekseg last edited by

            and is there a way to define the login/password settings for the cameras which are connected to NVR - via the NVR Browser interface?

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            • Cynthia_124785627824270
              Cynthia last edited by

              Sorry, you can't change the password of the camera through NVR

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              • selenakale79_332488304365751
                selenakale79 last edited by

                its totally misleading then
                run 3

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                • Cynthia_124785627824270
                  Cynthia last edited by

                  You can add the cameras to the router and then change the password separately.

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