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    Configuration Export/Import on v3.0.0.116_20103100

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    • milos dh_67999078662396
      milos dh last edited by

      Hello

      I have this new firmware (v3.0.0.116_20103100) on one of my cameras for testing, but I can't find "Configuration - Export/Import" in web interface.
      This option will be available later?

      Thanks

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      • selenakale79_332488304365751
        selenakale79 last edited by

        thanks for sharing the information, it was helpful to me. word finder

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        • selenakale79_332488304365751
          selenakale79 last edited by

          thanks for sharing the information, it was helpful to me.

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          • Cynthia_124785627824270
            Cynthia last edited by

            Sorry that the import config files function has been removed last year. The older exported config files may not be compatible with our new desktop software and if users import the previous exported config files into the new desktop software, the software may crash. That's why you cannot find the import camera settings function after the update. Hope this clarifies.



            We will keep releasing new cameras with new functions, for example, the coming IP cameras with AI smart motion detection. To enable AI smart detection, new hardware is required. So, the AI cameras will come with newer hardware compared to current IP cameras. If you want the same setup on the AI cameras and try to import the previous config files from the non-AI cameras, compatibility issues may have happened.

            We have been receiving reports from our users that they have encountered compatibility issues when exporting and importing config files between cameras with newer and older hardware version. That's why we remove this function temporarily and work on these issues since then. We will relaunch this function later when we find solutions to eliminate the compatibility issues.

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