Reolink Year in Review 2023
How ColorX Technology Turn Night into Day
Reolink App v4.43 Released
Hi, I just installed a new Trackmix Poe, everything works fine at daytime but at night the detection of human and anything else stop working.If I understood the detection is operated only on the wide view camera?Because I have several tree and the p[censored]age area in the wide view image is very small, around 1/6th or less of the total. In the day it is enough, but at night it doesn't recognize anything. not even if I stay for long in the image. I even tried to turn on the spotlight, there isn't much difference with later hour of the day( which works normally) but it doesn't seem to work at all.I tried upping all the sensibility to max, tried to mask the tree area, nothing worked.Any help?
@christian-brandoni_694834290954619 I have the same problem with my Trackmix PoE. During the day, it detects vehicles and people coming from a distance very well. However, at night, it hardly detects anything at all. I tried setting it to the most sensitive options at night, but it didn't detect a vehicle entering my driveway or a person getting out of a car. However, it detects a spider as if it were a human.There is a significant improvement needed in night detection.
@philippe I fully agree. They need to improve the object detection algorithm during the night. And sometimes during it generates false alerts as person detection. I have asked Reolink link about this.
@philippe I tried opening a support ticked, they already answered. Tonight I'll try to make a video, maybe they can have a look and see why it is not working.You should do the same, the more not working samples they get the better they can improve night recognition.
@christian-brandoni_694834290954619 Agree. I did forward mine a couple days ago. Send them in clear mode.
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