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No sound on 8.14.0

Reolink Client & APP

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arterton last edited by

I upgraded to 8.14.0 from 8.8.5 and now I have no sound in the client. What could be wrong? I have an Intel NUC i9 Extreme (NUC13RNGi9) with all updates.
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Joseph Global Moderator @arterton last edited by

@arterton_377256427802856 Can you disable hardware acceleration from main menu? Another attempt would be to add DirectX redist. Else reach out Reolink support.

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arterton @Joseph last edited by

@joseph_1979 I have toggled hardware acceleration, rebooted, etc. with no improvement. Don't the Techs at Reolink read these posts?

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Crimp On last edited by

8.14.0 produces sound on my Windows 11 (Home) Client.
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arterton @Crimp On last edited by

@crimp-on_62210811129 I just installed the 8.14.2 version and STILL NO SOUND.

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