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    No sound on 8.14.0

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    • arterton_377256427802856
      arterton last edited by

      I upgraded to 8.14.0 from 8.8.5 and now I have no sound in the client. What could be wrong? I have an Intel NUC i9 Extreme (NUC13RNGi9) with all updates.

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        • joseph_1979
          Joseph Global Moderator @arterton last edited by

          @arterton_377256427802856 Can you disable hardware acceleration from main menu? Another attempt would be to add DirectX redist. Else reach out Reolink support.

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          • arterton_377256427802856
            arterton @Joseph last edited by

            @joseph_1979 I have toggled hardware acceleration, rebooted, etc. with no improvement. Don't the Techs at Reolink read these posts?

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          • Crimp On_62210811129
            Crimp On last edited by

            8.14.0 produces sound on my Windows 11 (Home) Client.

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              • arterton_377256427802856
                arterton @Crimp On last edited by

                @crimp-on_62210811129 I just installed the 8.14.2 version and STILL NO SOUND.

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