rlc-823A 16x auto zoom

[user_760857482866870_760857482866870]

Good morning, do you have any development program for the rlc-823A 16x camera firmware regarding automatic zoom? That would be a nice feature!

[joseph_1979]

@user_760857482866870_760857482866870 You need to submit your request to support on https://support.reolink.com/requests/

[John_350143387672724]

@user_760857482866870_760857482866870

Its not automatic zoom, but 3D zoom is pretty darn nice!

[mrazik_760743929200783]

+1 specially with RLC-823A 16X it is quite a good feature to have.

I'm using two RLC-823A 16x in wide angle (zoom 0) and I would expect that if:

• there is one object detected in defined area, cam will zoom the object in defined area to max predefined zoom for this area
• there is multiple objects detected in defined area, cam will zoom have those objects in the screen in defined area to max predefined zoom for this area
• when object is detected and tracked, camera motion will be smooth in tracking - not jumping (speed according to speed of the motion object)

Otherwise when using these cams only for Monitoring Points it is quite useless (too far to get license plates, trespassers, ...)
I would expect that with this great HW there will be much more tracking options.

[joseph_1979]

@mrazik_760743929200783 I suggest you to send your requests on https://support.reolink.com/requests/ so that they get whet the customers are asking for.

[mrazik_760743929200783]

@joseph_1979 request submitted and in few minutes Reolink Support just recommend to replace 2 weeks old RLC-823A with TrackMix.....shame that the same Reolink Support recommended for my needs RLC-823A