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PTZ messed up since latest update - Mac

Reolink Client & APP

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Vfxwolf last edited by

PTZ on my Trackmix POE is messed up. Can no longer access controls to pan tilt or zoom. Clicking on the PTZ button give me a blank window with no controls
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Joseph Global Moderator @Vfxwolf last edited by

@vfxwolf_668981017202794 Try to delete it and add it again.

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Vfxwolf @Joseph last edited by

@joseph_1979 Thanks.. .that worked. Overall the app, while it LOOKS nicer.. seems less responsive than the older version.

BTW.. how do I change the order of the cameras on the sidebar list? Dragging doesnt see to do anything, but I need to rearrange that list

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Joseph Global Moderator @Vfxwolf last edited by

@vfxwolf_668981017202794 Just follow the instructions cited in this link https://support.reolink.com/hc/en-us/articles/360026209593-How-to-adjust-device-order-via-Reolink-App/?gad_source=1&gclid=EAIaIQobChMI2daipY7rggMVyjwGAB0UbgVKEAAYASAAEgJkDfD_BwE

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