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    Client V7.2.2.33 Not Working Properly

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    • tx5930_37828043919599
      tx5930 last edited by

      I just upgraded to Client V7.2.2.33 on Windows 10 and now it's not working properly. I'm not sure if it was an issue before because I only had 1 camera but now I'm up to 8. It doesn't matter how many screens I choose to look at at once, all of the cameras don't show. They are logged in and if I click on the thumbnail of the camera it will show me Live View. It's not always the same camera that doesn't show and it's not always the same choice of how many screens. It seems to be random. Sometimes the screens are a white square and sometimes they are black. I attached a picture.
      Is there a way to fix this?
      In the app all of the cameras work fine.
      I have 7 wired cameras and one Argus2 connected. On Facebook they suggested too much bandwidth. They said to try taking some of the cameras off and see if it helps. So I can't use all of my cameras at once?
      t.jpg

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      • Carl_31331526639
        Carl last edited by

        Sorry for any inconvenience caused to you. There is some information to confirm with you:
        1. Does this problem exist before you upgrade the Client to the latest version?
        2. Please run the Reolink Client as administrator for a check. Refer to: Run Reolink Client/Browser as administrator (Windows).
        3. May I know what graphics card are your computer using?

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