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    Still no sound on new version 8.15.6

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    • arterton_377256427802856
      arterton last edited by

      I just upgraded the Client to 8.15.6 from 8.14.2 and STILL NO SOUND. I chatted with Tech Support but they could not (and would not) solve my problem. It seems I am the only one in the world having this problem. Imagine that.

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        • big_ted
          tedmanr Global Moderator @arterton last edited by

          @arterton_377256427802856 What is the sound issue? not recording or cant hear anything from the client?
          was this issue happening with previous version?

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        • arterton_377256427802856
          arterton last edited by

          The last version where I heard sounds from my cameras was version 8.8.5. Every version after that, and I have tried them all, no sounds come from any of my cameras.
          I have an Intel NUC I9-13900 Extreme computer. The recordings are OK.

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            • joseph_1979
              Joseph Global Moderator @arterton last edited by

              @arterton_377256427802856 that was the last 32 bit client. Thereafter all clients v8.1x.x were 64 bit.

              Did you check that your audio driver is the newest? And only Reolink client is without an audio?

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              • arterton_377256427802856
                arterton @Joseph last edited by

                @joseph_1979 Yes. All the drivers are up-to-date. I have three other computer systems where the 8.15.6 version works fine. I have re-installed this version many times on this problem computer with no success (NO SOUND). I have even installed the Client on a new Intel Core i9-14900KF with an ASUS Prime X790M-Plus motherboard. It works fine there. It only fails on this Intel NUC machine.

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