@joseph_1979

I don't see any new update, only the previous one from 6th Aug?

Just got the new Reolink battery doorbell and charged it up to 100%, the status light was supposed to change to green but it stayed on Orange. I fiited it yesterday and now it still says battery is at 100% so it's not changing at all.

@corky_737880191164642

looks like it relates to when I set up a push notification, then it always fails, if I select any of the other option it then works fine.

Just to clarify I can add and save a scene fine on the E1 Zoom but when I select the scene it fails, only for push notifications.

I went to add my home and away scenes to the Reolink app but for some reason it keeps failing with the E1 Zoom camera, but my CX410 adds just fine ?

I unplugged the E1 Zoom and back in again but I get the same issue.

i did recently upgrade it to the latest firmware, so not sure if that caused it.

Any ideas how to resolve it please.

@joseph_1979

definitely I agree.

@user_759604467699859_759604467699859

in the end all I was offered was £20 off the camera, as there does not look like there will be a fix, so will put up with it until a better model comes out with a working mic.

@joseph_1979

yeh I tested the zoom now and agree the cx410 is worse.

@joseph_1979

ok well that’s a shame as I have just purchased the E1 Zoom as well, and not tested the mic as yet. It’s quite worrying considering how much they cost.

my cheap blink camera has a better mic

surly they have to address this issue otherwise it’s not fit for purpose ?

Since I’ve owned the CX410 camera I have not really gone round to testing the mic, until I stumbled upon a discussion about an existing mic issue, so I the tested it this morning and sure enough the sound picked up by the mic is bad, the sounds picked up by the mic are like an underwater effect, I heard a beefy car drive off this morning and it sounded really weird via the Apple app, not like the actual sound you should hearing from a camera.

are there any updates on getting this addressed at all.

@joseph_1979

ok thanks, hopefully it’s sooner rather than later.

I did click on the survey link but it’s ended now.