Best posts made by Chopstix

Is the bar wider than the distance between two of the 3 camera mounting holes? if not, orient the camera mount so that one hole is either at 12 or 6 o'clock. Use a screw to fasten the mount directly to the bar through that hole.

The other two holes will now be on each side of the bar. Use a flexible pipe strap (or flat stock) across the back of the pipe to secure the other two holes.

@forumspost_440211376681112 I am not an Android user but it could very well be a compatibility issue with the software on the new device. I recommend that you open a support ticket with Reolink Support. Include the description and photos as you have here.

@crewy_788072062582970 I don't blame you, I am 53 and this vessel isn't what it used to be. There isn't much reason to hard reset cameras once they are deployed and working properly. If you find yourself having to do so, open a new thread and let's see if we can help you figure out what's going on.

@reolink-oskar I have some WP DTNVG's for running around in the dark but that tech is far too cost prohibitive for residential and commercial cameras. I think low LUX cameras are the way to go. My RLC-843A's far out perform my 1240A's in low lighting. In the suburbs with skyline glow, my 843's do not need IR while my 1240's do. I don't like color NV as it requires white light. As a result, depth of field is only as good as the throw of the light. On one of my 843's I have disabled the spot light for this reason. If low LUX cameras are not an option, external IR flood lights. I have a Duo2 mounted on my second story roofline for overwatch of my back yard. At that distance, the built-in IR is useless so I splash the property with two IR floods.

For tactical use, companies are mixing thermal over one eye and NV over the other. The tubes are matched and calibrated and the end result is amazing recognition ability in the dark for the operator. Not sure if that could be incorporated cost effectively into a security camera, but it would be sweet.

@gahoak_900061514571953 I am running the same version. Expand the device list of camera on the left side pane. Click the setting cog for the camera you wish to check firmware then click Info.

@crewy_788072062582970 understood. If you decide later to go back to your Reolink system, we are here if you need us. Cheers friend.

@radioastronomy_410111540293820 I have two external IR flood lights in my back yard for this reason. I have the cameras IR turned off and my two external out of view from the cameras while still splashing the the grounds. Reolink already makes an external camera controlled flood light so I don't see why they could not do the same with an IR light.

@celina_867750978158811 your SMTP server address is incomplete. It is missing the host. Try using mail<dot>disroot<dot>org for the SMTP server address.

@oakmont_633419891937300 best to email Reolink Support for that request. We Global Moderators are not Reolink employees. We are end users just like you that volunteer our time to help the community.

@reolink-oskar off-grid users take their gear seriously. If you really want to make a statement, offer a complete ecosystem. As @joseph_1979 stated, for multiple cameras, offer a Reolink branded 4G Wi-Fi router (we use these in motorhomes) paired with multiple solar-powered Wi-Fi cams. For single camera deployments, 4G solar-powered cameras which you already have. Now to top it all off, offer a line of Reolink branded all-weather high-capacity external battery packs (different capacities for various need) with large solar panels. By offering these things directly, you create your own sustainable branded off-grid ecosystem. Penty of Chinese-based companies already offer these solutions that Reolink could partner with.

@lafunamor If you have the NVR in your Reolink app, you should be able to click on the NVR and then find Event History.

@mitchloveless5_314377601749240 Many of us shar ethe same sentiment. For those if us that have been around since the days of 4:3 CRT televisions, the letterbox effect is nothing new. The ideal solution would be for the app to detect the the wider aspect ratio and adjust for the correct resolution for monitoring. We continue to hope.

@weiliang_905921904210101 the Argus 3 Ultra does not support encryption to its SD card. For encrypted recordings, you must use their cloud service or the Home Hub as you are currently doing.

@kiwi-racer_822219571581076 I use the Home Hub Pro and in the app I can click on Event History and then I can click on each one to view the captured video. I can only assume that the NVR would behave the same way.

@user_871533405733092_871533405733092 you can manually check the Reolink downloads for firmware here https://reolink.com/us/download-center/ to make sure that you have the current version. If you do and are still experiencing issues, I would continue with your Reolink Support trouble ticket. There is no need to open a new one, simply respond back to the one you made previously.

@joseph_1979 very good. Then we are in agreement with that wired backhaul will be the preferred method. I would also like to see the OP check the Wi-Fi connection from camera 2 to the AP as he states he is only getting two bars. Forcing 2.4GHz may improve that.

@kimchigun I am in SE Michigan. Weather has been similar, cold, overcast and rain with a few days of sun. Fully charged before install and today sitting at 52%. The 3W solar panel has never shown to be charging even on the few fully sunny days we have had. Average 1% drop on days with little to no detections, 2-3% on days that I play/test the camera.

Also, I am having an occurrence of recorded events being fragmented in to multiple videos, even with constant motion occurring. Even had one occurrence where the video fragments during a tracking event.

@lafunamor ahhhh. Let's hope they add that soon. Thanks for the clarity.

@kevinkss from while I have no experience with your specific cellular router, I can tell you that in general they do not have tremendous range as they are meant as close proximity hotspots. Pair that with being enclosed in a metal trailer, you're really clipping the range. 2 bars at 100-ft I'd say is actually pretty good given the environment.

My suggestion for your next job, turn your router's Wi-Fi antenna (if possible) OFF and put a wireless access point on top of the trailer with a direct ethernet connection to the router inside the trailer. And then if needed, drop Wi-Fi repeaters/mesh points no more than 75-ft away (less if indoors) from one another if using wireless backhaul. If you have the ability to homerun ethernet drops back to the cellular router, you can put them out as far as 328-ft as long as the clients that need Wi-Fi access can still get 80-100% signal from them.

@kimchigun My battery has never shown the lightning bolt except during charge from USB wall charger. With panel connected, I get the sunburst icon but never the lighting bolt icon. I am wondering if I have a bad panel.

I am starting to play PIR sensitivity an other settings to see if I get less fragments.