Best posts made by Chopstix

@oakmont_633419891937300 best to email Reolink Support for that request. We Global Moderators are not Reolink employees. We are end users just like you that volunteer our time to help the community.

Having deployed Reolink NVR's for customers, I found the Home Hub (Pro) initially confusing. On the NVR's the camera ports are labeled 1-16 and the network port is labeled LAN. In the HHP, the LAN port is effectively the ports 1-16 equivalent (Reolink private LAN) and the WAN port is effectively the NVR's LAN port. I feel that this cross of labels could be released better as to minimize confusion for those that have previous experience with Reolink NVR's.

Here at home with HHP, I have Wi-Fi cameras connected to the Reolink private Wi-Fi on 172.16.25.x. I have a Layer-2 PoE switch that is segmented into 2 VLANs... one for PoE cameras and the HHP's LAN port (VLAN25), and the other for general access for my home VLAN1). I have the HHP's WAN port connected to VLAN1. This isolates all Reolink traffic on VLAN25 and the HHP's NAT handles all the traffic routing to VLAN1. For me, I could not have asked for a simpler setup. If the HHP did not have it's own private LAN, I would have had to upgrade to a Layer-3 switch for the VLAN routing. The topology that the HHP offers is near perfection in my opinion.

From the perspective of a "non-techie", I think some of the advantages of this are lost. In fact, it might even come across as confusing. After spending some time here on this Community page, I do see that there are users that do not easily comprehend the Reolink private LAN concept.

The Home Hub series is definitely geared for Wi-Fi cameras. The setup process is simple and easy to follow and Wi-Fi cameras integrate easily for creating the Reolink private LAN within the user's existing home network. This ease of setup is a great talking point as well.

@reolink_332252861841648 it does not appear to be a crack---too symmetrical. Likely just a cosmetic from the casting mold. It's a service access panel. I removed the screws from one of my cameras (RLC-1240A) and had to pry the plate off as it was also attached with adhesive. There is no reason to attempt removal yourself.

@chet_587162280353916 there has been debated discussion if connecting permanently to the USB-C will provide adequate power. The camera will still pull power from the battery, not the house power. House power will feed the battery, the battery will feed the camera.

If you live in a cold climate, the battery will not charge resulting in the same issue you are facing with the solar panel. 3W panels are known not to provide adequate power if you have many daily event triggers. A 6W panel will perform better. This also assumes that you have the panel facing in the correct direction, obtaining 4-6 hours of direct sunlight per day.

I am in SE Michigan. In the winter my Argus PT does not charge due to below 40F temps. About every 3-4 weeks I have to pull the camera down and bring it indoors to charge. This is going to be normal for any solar charged battery camera.

@joseph_1979 no, it is a battery/solar Argus PT Ultra with motion-tracking. Same one that @KimchiGUN has... we got them through the Reolink Trial program.

@joseph_1979 I am guessing that mine is beta camera as it seems like only the Reolink Trial participants have them.

@denverbenve73 unfortunately, you will have to factory reset the cameras and follow these steps...

1) Remove all the cameras from the NVR settings.
2) Reset all the cameras.
3) Setup the cameras as stand alone (this will allow to to create your own camera passwords).
4) Add your cameras to Google Home.
5) Add your cameras to the NVR.

When you configure the cameras first in the NVR, the NVR sets a private password for each camera. That is why you can not add them to Google Home. By configuring the cameras a standalone first, YOU set the password.