Product Roadmap: What's Coming Next
How ColorX Technology Turn Night into Day
Reolink App v4.41 Released
@reolink-fiona https://reolink.com/product/reolink-go/#specifications feel like updating the specifications so people aren't misled by incorrect information? doesn't even say it in the PDF either. Is there any way for the camera to notify when it hits this limit? Or do customers just need to randomly guess when to pull the SD card out not to lose footage...
I have 2 x Reolink GO both with 32GB SD Cards in them.I downloaded the footage only to find they have retained only the last 30 days even though they have ~20GB of unused SD card space!Why would it not keep footage until the SD cards were full?? I have now lost weeks of footage.Nowhere on the product page or specs does it detail this woeful limitation.
@reolink-fiona I am using the latest Reolink desktop app 8.5.1 to download multiple files at once. Firmware on cameras I've checked multiple times states 'this is the most current version available' both are running v1.0.213.00. Yes, I am viewing both remotely, the one on Telstra is slightly more reliable than the one running on Amaysim (Optus) but also fails after a number ~20-30 downloads, then the remainder ~150 clips, fail.
Reolink Go cameras are routing all traffic via the US servers when you remotely view them. I am located in Australia which is making downloading files an incredibly tedious task as the camera times out multiple times causing failed downloads.In addition in live-view, the camera frame rate varies considerably even though 4G signal is full strength.As a result of the excessive round trip time, the cameras disconnect in both activities numerous times. They appear to be routing via p2p1.reolink.com (184.108.40.206).Is there any closer p2p routing servers available, Asia, or Australia?I'm sure this is impacting numerous Go customers. Using Reolink MyCloud service is near pointless due to the pathetically short 8 second clips and inability to bulk download.
Hi there! Join the Commnunity to get all the latest news, tips and more!