Best posts made by Crimp On_62210811129

I have mentioned this several times. It makes SO much sense.

I also think there is no reason not to have SETTINGS for several parameters.
"Prerecord", for example, seems to be a fixed number of seconds or none at all.
The user should be able to set up to some maximum value, say 0-20 seconds.
Post record is the same.

I finally solved the "flying insect problem" by purchasing separate Infrared LED lights and placing them 6-8 ft. away from the camera. Bugs are drawn to them and do not appear to be BIG BRIGHT OBJECTS to the camera.

I believe under Profile... Settings (gear symbol) there are options for what notifications to receive.

I believe that all important settings are kept on the cameras themselves. When the Client program starts on the new computer, it will scan the LAN looking for cameras and import the settings from them.

I agree with Fiona that FTP is based entirely on the server IP address. When the server is on the LAN, FTP will not attempt to access the internet.
(caveat: I have no NVR. My individual cameras FTP motion recordings directly to the LAN FTP server.)

On the cameras, there is an option in the FTP setup to "Test" the FTP settings. Took me several tries to get the FTP logon information/password/directory parameters correct.
Should be relatively simple to do a "Test" with a live internet connection and also without a live internet connection.

Absolutely. I have two "battery" cameras that are USB powered. The battery cannot possible run down, so this alert is not useful.

I know of no method to set a constant FTP file name on the Reolink RLC cameras. (Battery powered cameras do not support FTP at all.)
(Lack broad experience with web cams, but some brands such as Wyze and Arlo also lack FTP.)

The effect you seek may be possible some other way, such as:

• Have an app that watches the FTP server and when a new file shows up, erase the previous file and rename the new one.
• Use something besides FTP to gather images from the camera. For example, this article describes how to load JPEG images to a web server:

support.reolink.com/hc/en-us/articles/360007011233-How-to-Capture-Live-JPEG-Image-of-Reolink-Cameras-via-Web-Browsers

I agree. Would even go so far as to ask to be able to specify the notification sound for each camera and the volume level.

Click on the Plus sign ("+") and the Reolink Windows Client application will automatically search the local IP subnet for cameras and display any that it finds.
To add cameras that the program does not find on the local network, enter the UID code for the camera in the box and the program will search the Reolink "Cloud" for the camera, similar to the way the Reolink Apple or Android app does.

My guess: People will be ice skating in.... (that place) before Reolink releases a camera with PowerLine built in. That's not their 'niche'.

A substitute would be either:

• Comtrend PG-9172POE Powerline Ethernet +PoE Adapter ($70US) which bundles Powerline and a PoE injector into one box, or
• A Powerline adapter plus a PoE injector (these are really cheap).

Would you mind sharing the reasoning for not using Google to watch for and notify of new Reolink app versions?

@reolink-fiona

And, there is now a Beta version of Windows Client 8.4. My guess is that Reolink engineers will be more likely to respond to problem reports about the latest software version.

So true. Have commented on this for YEARS.

Carl,

Just a suggestion. It would be helpful if Reolink provided a mechanism for customers to request changes. Although I do not feel the same sense of urgency that this customer does, I support his concept. Cameras record "motion" all the time, sometimes literally 100's of time in one day. "Which of these have I already looked at?" Who knows? Reolink certainly doesn't provide any hints. The battery-powered cameras do not provide the capabilities (such as FTP) that customers could use to provide their own method of tagging and deleting files. Pulling the SIM card every day is just a dumb idea.

Other vendors provide formal web sites to suggest improvements. Netgear, for example: https://community.netgear.com/t5/Idea-Exchange-For-Home/idb-p/idea-exchange-for-home/label-name/orbi%20wifi%20system

It would encourage customers if they had a way to suggest improvements and give the developers something to think about.

Depending on which cameras they are, create a user ID & password for the contractor and enable it on each of the cameras you want him to be able to view.
He can install the Reolink app on iPhone or Android, or the Reolink Client on Windows or Mac and use the UID to open the cameras.
(The original Argus camera allows only a single user ID.)

Actually, since UID codes are almost impossible to guess, just tell him the User ID (which is usually "admin"), the password, and the UID's of the cameras you want him to view.

@stewartv_631759702376556 Where does this backup feature exist? (Windows Client? Android App?). Somehow I cannot seem to find it.

@reolink-fiona 8.8.4 installed over 8.8.2 and all cameras remained as they were except:

• I always run local cameras with "Clear" video (why not?). It appears that this update set every camera to "Fluent".
• This was "not a big deal" (just right click and change the video setting) except that two cameras, RLC-1212 and Argus 3 Pro, seem to have the labels reversed. Fluent is sharper than Clear. Will investigate more, but this seems like an unusual situation. (If I save snapshots will they reflect the video setting.... or???)
• Some cameras have only two choices: Clear/Fluent. Other cameras have three choices: Clear/Balanced/Fluent

While I find the new user forum an improvement over the previous forum, it is disappointing that the link to "support" at the top of the page returns "Oops. the page you were looking for doesn't exist."

Perhaps the problem is that this link is spelled with lower case "us" when the correct link is capital letters "US"?

Thanks

Also interested in predicted time line. My RLC-510WA (ends with "A") camera does not support this feature.
Can someone please remind me how users learn of new firmware for cameras?
I see that the previous Support Center link to Firmware Updates no longer appears. (It was very handly to pull up that page and see, "Still no new firmware since April 7".) Should customers now bookmark the firmware page for each of their cameras and open those pages from time-to-time?

Sort of disappointing that the Windows Client states that 8.3.1 "This is the most current version available", whereas the Reolink web site says that Client 8.3.2 was posted on Sept 24 (5 days ago).

So Sad.

I believe you are entirely correct. The power and reset cables are not waterproof. What I did when mounting RLC cameras outdoors was drill a hole in the wall either behind the camera mount or close to it and stuff all of the cables through the hole so that they are inside the wall, and caulk the hole. (I also do not mount cameras where they are directly exposed to rain.)

I would not be comfortable mounting Reolink cameras where the power and reset cables are exposed to the elements