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I grabbed 8.7.3 here:https://home-cdn.reolink.us/files/client/electron-release/Reolink%20Setup%208.7.3.exeWorking just fine.
Hi @isbjerg_533024393896188 On the newer camera firmwares (3.1 an later) some features are disabled by deafault - such as ONVIF. This is for security reasons. I do not recommend to use ONVIF with SS 9.0 as Advanced Events wont be detected and that is probably the strogest feature of this brand of camera.I always setup a new camera using the Reolink Windows Client - Link to the latest 8.7.3 here:https://home-cdn.reolink.us/files/client/electron-release/Reolink%20Setup%208.7.3.exeThat client easily discovers my Camera. I then note it's IP address and create a user inside the camera that I use for https connections from Surveillance Station (SS) and to the camera.I go into settings -> Network -> Advanced -> Port setting and make sure to enable RTMP, HTTPS, RTSP using their default ports. I Leave HTTP and ONVIF disabled.Hope this helps.
Hi Fiona,We all love this feature. I use it on my RLC-810A and RLC-820A but it still says Beta.Last firmware update for these cams are April 2022. Maybe time for a refreshed firmware and Beta marking removed from Pet detection ?All the bestDavid
Hi Bob,I had a defective RL-810A which I did a RMA on. Reolink asked me to send the camera back to them and find a cheap method of transportation - less that 15€.I did (and send them the shipping cost invoice) and they quickly shipped me a new camera. They gave me a refund on the transportation. It was fast and swift.I can only say that I had a very positive experience. David
Happy holidays
Complete echo that David. Many other vendors have a beta-program for technical people to enter. This is to evaluate and find bugs.I also had to open made-up tickets with support just to get a more recent firmware. Waste of time.Let's have some sort of beta-access where people download and uses beta on their own responsability.
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