Posts made by Gsxr38

@reolink-fiona

Hello Fiona,

I'm waiting for the bug fix.

I have my camera connected to the NVR which is in version 159 and I can set the alarms well with the siren.

I'm talking about the activation or deactivation scenario (scene mode)

https://support.reolink.com/hc/en-us/articles/360026049414-What-is-Scene-Mode-and-How-to-Set-the-Scene-Mode-for-Your-Cameras-on-Reolink-App

Best regards,
Pierre

Hello,

Bug:
Since Android version V4.29.06, push alerts no longer trigger the notification sound on my OnePlus 8T (Android V11).
There is a notification and an email but no sound.
If we change in the settings -> Notification sound -> Light / Loud or default, the sound is produced.
Can you fix this ASAP.

Request:
Since this version, it is possible for the RLC-811A camera to trigger the siren based on a detection.
This is perfect and corresponds to one of my old requests.
But it is not possible to create a scenario that activates/deactivates this option.
The audio alarm is only the beep from the NVR.
 
Thank you in advance for your response.
Best Regards
Pierre

@reolink-lorenz
Thanks for feedback, looking forward to Android Auto support.

Hello,

I have a Volkswagen T-Roc with Android Auto system and a OnePlus 8T.
All software versions of car, phone and Reolink are up to date.

I connect my mobile to the car via Bluetooth and I can use Waze, Maps, etc...

But if the alarm activates (push) on the Reolink app, I have no sound, no notification on car, nothing.
The notification is just on the phone screen.
If I unplug the phone from the car, I get the sound alert.

It's a big problem because I'm not warned in case of detection when I'm driving.

Do you have this problem?
Thank you in advance for your answers.

Hello,

I have exactly the same conclusion as you on the RLC-820A and RLC-822A models.
I leave on 60 Hz and everything is correct.

Other parameter change.
From "Camera" -> "Display" -> "Advenced" -> "Backlight"

I changed the "Backlight" parameter to "Dynamic Range" and 85.

i have better night vision like this.

Bye

Hello,

Also have the possibilities:

To unsubscribe from a subject to no longer receive emails.
Have the list of posts we have opened in your profile.
To modify his post in case of error.

Thank you

Hello,

It must be said that it is a little technical and it is necessary to analyze the network frames with WireShark or tcpdump.
This is not a priority but a little test from R&D would be appreciated.

PS: it is a pity that we cannot modify a post to mark Solved.

Greetings.

very well, I take note.
thank you.

I understand the auto add function well.

what seems to me to be a bug and a network overload is that udp broadcast frames continue to be emitted by the nvr after disabling this function.

Hello,


i mean it is possible to grab a custom ntp server through windows client.
but the web client on the nvr does not display it.

See the pictures.

an NTP server is defined (192.168.x.x), screen image on the French Windows client.
On the English image of the web client, we see the empty combobox.

Helo,

I understand that the option on the NVR "AutoAdd" allows to add cameras directly and for that the NVR sends ONVIF broadcast to search for the cameras.

But by deactivating this option, Broadcast are still sent every 1 second.
This loads the network unnecessarily.

Greeting.


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PKT_Broadcast.jpg

Hello,

I tested the following mice:

Logitech Wireless Trackball M570 with Unifying dongle.
HP mouse supplied with PC (old).
Logitech Rebrand mouse by French distributor.

None of those wireless mice work.
Greetings

Hello,

If I set a custom NTP server in the Windows application, it is not displayed in the WEB application on the NVR.

Bye
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In the NVR menu, system shutdown.

If this option is used, a dialog box is displayed on the screen.

It is no longer possible to use the mouse, but the system does not power off and the hard drive activity light remains on and spinning.

You have to use the switch or unplug the cable but I'm not sure the hard drive likes that.
Bye
IMG3.jpg

Hello,
Before version 4.25.3.3.

In the reading panel, detection blocks (2) were displayed with one or more icons depending on the type of detection, Movement, Person, Vehicle.
You can select the type of movement (1) you want to view.


Since version 4.25.3.3.
The Person and Vehicle icons no longer appear in the blocks (2) and if you click on the bottom buttons (1) to see only Person or Vehicle, the display of the blocks disappears (2), only the left timeline (3) and it is no longer possible to view the video.

Sorry the screens are in French.
Bye



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Hello,
I am embarking on an idea that could help Reolink and its users.

Many users are technicians, we see it on the forums, here and elsewhere and on Youtube.
Reolink should create a site for tracking bugs and requests for improvements like Bugzilla, Mantis, etc ...
By streamlining this monitoring, it allows developers to have a clearer view of the problems and to benefit from the skills of the users.
It also allows votes for improvements.

Personally, I find the FAQ very good, this forum too, and the quick answers are very much appreciated.

But I also admit that the software lacks validation!
I worked for 35 years as an R&D product manager and seeing bugs like the version update test means a lack of validation of the software before release.
And this is where Reolink could help with users.

PS: I finished yesterday, my cameras and NVR implementation, and for information, I did the update test on the NVR directly, does not work either.



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News !

Very funny, following Gary's message, I took another test this afternoon and surprised, it doesn't work anymore.

???????

Hello,

I just installed version 8.2.0.
On my Windows 10 workstation, the NVR configuration export works and I have a file without extension with numbers (1615101531831) which corresponds to the date of the backup in milliseconds.

1615101531831 = Sun 7 March 2021 08:18:51

It is a binary file that begins with 'BCSC'.

The bug on update check is fixed.
/topic/windows-client-8-1-28-update-check-failing/

No other test yet.

Bye

@Cynthia for Gmail

I have seen the FAQ that you indicate.

But the condition to be able to use an application password is to use the validation in 2 steps, which is a significant constraint.

Google Help:
Sign in using app passwords

An app password is a 16-digit passcode that gives a non-Google app or device permission to access your Google Account.
App passwords can only be used with accounts that have 2-Step Verification turned on.


Please note this remark for a future version.

Best regard

Hello,

I also had this problem with the Windows client 8.1.28, I made the update with a USB key directly on the NVR.

Best regard.