@l-évêque-du-péché_541504511598783
Hi there, thank you for your video and the feedback. I will record the problem and request. Welcome any update.

Hello fiona ,
Can you send me 1 floodlight for a quick test ? I record for you and feedback verry soon ,
Or is not possible ?
I can't buy ALL the products you sell .
Ps : my futures records is in french , traducted here for you .
Kings regards.
EDP .

hello , i go send a video review here for you see and patch the problemes (in french)

@faasio82_480971996033257 https://community.reolink.com/topic/4359/new-app-awesome-my-clients-verry-happy?post_id=17287&_=1667280867556 the complete test new app .

see the title .

cant send videos on the site .... ok .
can't play with me nothing works here ? ok i have the solutions .
video there :

hello, I realize that all the bugs of the new version of the app that bother my customers have been corrected, as you can see we finally see the live of our cameras when opening the app, the mode scenario works with each camera and you can choose a predefined function for each of them ect... to be serious, on the first video it's nonsense. I'm on 5G on FIBER I should see everything live and bug-free even with 500 cameras. you have to click on the camera, and and in addition to show our daily life, it bugged! you look at your camera 1 by 1 and it BUG? the same for my clients where I install PTZ cameras with ringtone and message, so much touted in your advertisements, that they must activate them by HAND before leaving? then activate the scenario mode which deactivates the function? easier to tell them to ask the neighbor to watch and less expensive, or so I tell them what? for 100 euros more per camera you go to hikivision? dahua? in the last video I show the total absurdity. it is not possible to keep your system up to date, even though I tell my customers "be careful to always check NVR and cameras up to date" how? There is no option from the app, on the NVR the auto search is always up to date so you have to: - go to your site - find the model of your camera (knowing that a real pro removes all the info on a camera) - download the update - do this for all devices - put on a USB key, plug it into the NVR and do local update, frankly? where are we? we are in a nuclear submarine we share the nuclear codes? not because it lacks more than the fact that we must be 2 to turn a key to do it to be there anyway. so I groan because it's been 1 year that I give my product ideas here and on the support, 1 year that I am told "yes yes" be active and we will even send products in beta test given your qualities 1 year that I request this update, that of the NVR (windows later windows hackable in 2 minutes) on my video I show the scenario mode it does not take into account the cameras which ring, light up, broadcast a voice message, it just offers to beep (super practical for a thief who will hasten to destroy it, even in a safe a smoke grenade to be soldered next to it hangs for 2 minutes and all the contents of it are destroyed. OR My proposal for an unlimited cloud for those who take a certain number of cameras and an NVR. 0 news on this. I therefore see myself having to install hikivision in the meantime, which has an additional alarm and strobe cameras ( what I said to do a long time ago) for 20 euros more per ca meras and NVR I'm sure you'll get 3 times better gear, but it doesn't seem like you want to go upmarket. the same, doing an anti-sabotage update on all your models would be the BASE because I still have a client who had all his cameras cut off one by one, robbed and nothing rang, just the guy he took a walk tracking he said "ah it's good friends it's reolink". a battery for the NVRs and their screens and all the POE cameras with 4 days of autonomy as damn it (with the possibility of putting your internet box in it) just cut the linky (in France) to make everything HS unimaginable vius n can't imagine the number of customers with whom I install other brands just for that and anti-jamming. but hey, do as you see fit after all, I can't imagine you beta testing me after this kind of feedback (which however applied would push you to the top).
KINGS REGARDS.
EDP

PS: The site works like a charm can't even load the videos...

please need see when video sending is not possible we are nothing ..

youn need play ? nothing works ?
here for se the videos :

Hello ,
I'm on samsung lalaxu fold 4
And i can't see my cameras in live .
Just need fix this and 1 best "scenario" program , is too limited here .

Regards

Hello ,

The bug you dont see in live your cameras when you launch the app is resolvd ?

Now i need refresh 1per1 ALL cameras in the app and can't see all my cameras whnel i launch the app in live .

This bug is verry verry hard need to fix it so fast.

Kings regards.

EDP

@reolink-fiona hello, no worries, I really insist on quality, reliability and simplicity in my remarks, I see things as a thief, a thug, I design security systems for some and destroy others for others , I have experience and I guarantee that my requests are feasible as well as reasonable.

Kings regards

EDP

hello, cameras with a motion detection alarm system always have the background, but when we are at home we do not necessarily need motion detection. conversely, an exterior camera must remain activated. but you have to go to each camera settings one by one, which is not practical, so I propose an update of the scenario mode, which will support the desired NVR but also each camera installed on it, so, if I go home, I can put my entry scenario, which deactivates the motion detection of my cameras and their alarms, where when I go out I can activate everything, by doing this, I can also let the cameras that monitor my windows and doors left activated just in case. this idea obviously combines with my other posts, so don't hesitate to have a look, I think that the sound of the speakers of the cameras should be improved a bit and that the voice message that can be recorded there should be able to last 8 seconds at least . 

Kings regards.

EDP

hello, cameras with a motion detection alarm system always have the background, but when we are at home we do not necessarily need motion detection. conversely, an exterior camera must remain activated. but you have to go to each camera settings one by one, which is not practical, so I propose an update of the scenario mode, which will support the desired NVR but also each camera installed on it, so, if I go home, I can put my entry scenario, which deactivates the motion detection of my cameras and their alarms, where when I go out I can activate everything, by doing this, I can also let the cameras that monitor my windows and doors left activated just in case. this idea obviously combines with my other posts, so don't hesitate to have a look, I think that the sound of the speakers of the cameras should be improved a bit and that the voice message that can be recorded there should be able to last 8 seconds at least .