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@l-évêque-du-péché_541504511598783 Hi there, thank you for your video and the feedback. I will record the problem and request. Welcome any update.Hello fiona , Can you send me 1 floodlight for a quick test ? I record for you and feedback verry soon , Or is not possible ? I can't buy ALL the products you sell . Ps : my futures records is in french , traducted here for you . Kings regards. EDP .
hello , i go send a video review here for you see and patch the problemes (in french)
@faasio82_480971996033257 https://community.reolink.com/topic/4359/new-app-awesome-my-clients-verry-happy?post_id=17287&_=1667280867556 the complete test new app .
see the title . cant send videos on the site .... ok . can't play with me nothing works here ? ok i have the solutions . video there :
hello, I realize that all the bugs of the new version of the app that bother my customers have been corrected, as you can see we finally see the live of our cameras when opening the app, the mode scenario works with each camera and you can choose a predefined function for each of them ect... to be serious, on the first video it's nonsense. I'm on 5G on FIBER I should see everything live and bug-free even with 500 cameras. you have to click on the camera, and and in addition to show our daily life, it bugged! you look at your camera 1 by 1 and it BUG? the same for my clients where I install PTZ cameras with ringtone and message, so much touted in your advertisements, that they must activate them by HAND before leaving? then activate the scenario mode which deactivates the function? easier to tell them to ask the neighbor to watch and less expensive, or so I tell them what? for 100 euros more per camera you go to hikivision? dahua? in the last video I show the total absurdity. it is not possible to keep your system up to date, even though I tell my customers "be careful to always check NVR and cameras up to date" how? There is no option from the app, on the NVR the auto search is always up to date so you have to: - go to your site - find the model of your camera (knowing that a real pro removes all the info on a camera) - download the update - do this for all devices - put on a USB key, plug it into the NVR and do local update, frankly? where are we? we are in a nuclear submarine we share the nuclear codes? not because it lacks more than the fact that we must be 2 to turn a key to do it to be there anyway. so I groan because it's been 1 year that I give my product ideas here and on the support, 1 year that I am told "yes yes" be active and we will even send products in beta test given your qualities 1 year that I request this update, that of the NVR (windows later windows hackable in 2 minutes) on my video I show the scenario mode it does not take into account the cameras which ring, light up, broadcast a voice message, it just offers to beep (super practical for a thief who will hasten to destroy it, even in a safe a smoke grenade to be soldered next to it hangs for 2 minutes and all the contents of it are destroyed. OR My proposal for an unlimited cloud for those who take a certain number of cameras and an NVR. 0 news on this. I therefore see myself having to install hikivision in the meantime, which has an additional alarm and strobe cameras ( what I said to do a long time ago) for 20 euros more per ca meras and NVR I'm sure you'll get 3 times better gear, but it doesn't seem like you want to go upmarket. the same, doing an anti-sabotage update on all your models would be the BASE because I still have a client who had all his cameras cut off one by one, robbed and nothing rang, just the guy he took a walk tracking he said "ah it's good friends it's reolink". a battery for the NVRs and their screens and all the POE cameras with 4 days of autonomy as damn it (with the possibility of putting your internet box in it) just cut the linky (in France) to make everything HS unimaginable vius n can't imagine the number of customers with whom I install other brands just for that and anti-jamming. but hey, do as you see fit after all, I can't imagine you beta testing me after this kind of feedback (which however applied would push you to the top). KINGS REGARDS.EDP
PS: The site works like a charm can't even load the videos...
please need see when video sending is not possible we are nothing .. youn need play ? nothing works ? here for se the videos :
Hello , I'm on samsung lalaxu fold 4And i can't see my cameras in live .Just need fix this and 1 best "scenario" program , is too limited here . Regards
Hello , The bug you dont see in live your cameras when you launch the app is resolvd ? Now i need refresh 1per1 ALL cameras in the app and can't see all my cameras whnel i launch the app in live . This bug is verry verry hard need to fix it so fast. Kings regards. EDP
@reolink-fiona hello, no worries, I really insist on quality, reliability and simplicity in my remarks, I see things as a thief, a thug, I design security systems for some and destroy others for others , I have experience and I guarantee that my requests are feasible as well as reasonable. Kings regards EDP
hello, cameras with a motion detection alarm system always have the background, but when we are at home we do not necessarily need motion detection. conversely, an exterior camera must remain activated. but you have to go to each camera settings one by one, which is not practical, so I propose an update of the scenario mode, which will support the desired NVR but also each camera installed on it, so, if I go home, I can put my entry scenario, which deactivates the motion detection of my cameras and their alarms, where when I go out I can activate everything, by doing this, I can also let the cameras that monitor my windows and doors left activated just in case. this idea obviously combines with my other posts, so don't hesitate to have a look, I think that the sound of the speakers of the cameras should be improved a bit and that the voice message that can be recorded there should be able to last 8 seconds at least . Kings regards. EDP
hello, cameras with a motion detection alarm system always have the background, but when we are at home we do not necessarily need motion detection. conversely, an exterior camera must remain activated. but you have to go to each camera settings one by one, which is not practical, so I propose an update of the scenario mode, which will support the desired NVR but also each camera installed on it, so, if I go home, I can put my entry scenario, which deactivates the motion detection of my cameras and their alarms, where when I go out I can activate everything, by doing this, I can also let the cameras that monitor my windows and doors left activated just in case. this idea obviously combines with my other posts, so don't hesitate to have a look, I think that the sound of the speakers of the cameras should be improved a bit and that the voice message that can be recorded there should be able to last 8 seconds at least .
new product, POE / wi-fi / 5G (the 3 at the same time) a rectangle with 5 MP camera in the center, which takes e. photo the intruder and film it if connected to an NVR the camera is not designed for a superb image (hence the 5 MP) but to be connected to an intelligent algorithm capable of making a record of the unwanted person, EX: weight, height, face (if visible) marks of certain clothes, skin color, approximate gait... around this camera, 3 LED projectors of 4000 Lumens each (6 in total 3 on each side) a powerful speaker ( 120 DB) white strobe mode (model 1) red and blue colors (model 2) no superfluous sensors, everything in the power of the lights and the speaker, the movements can be detected by all the reolink cameras allowing to differentiate an animal, vehicle , human . (creation of a database section on the NVRs and the APP to have information on the intruder, but also to be able to add a white list, such as yourself, your friends, family, neighbors, and of course a black list suspicious individual or zonard person doing spotting. ) uniform algorithm, able to detect a specific uniform, delivery, firefighters, police, pizza, ect. and receive a notification, can be placed outside in case of alarm it makes more impact, can be powered by solar panel. (in wi-fi) does not take the place of a POE camera on your NVR. King regards. EDP
hello, I will here state the problems of the reolink NVRs in the hope that they will be resolved quickly. already the basic mouse provided is not serious, then they are ONLY compatible with the reolink wireless mouse, too low-end, the pop-up to enter your password does not last long enough, for the little that you put something original and a bit long it will disappear and you will have to start over 15 times just to get into your NVR which obviously does not support wireless keyboards, not much space on your desk / wall? No wore mode supported. need to activate everything very quickly? you need 4 clicks menu cameras recording record we do not count the time you lost to reset the password. so YES we can activate everything in one click from the application if we do a scenario, but you must always start recording before leaving, because if there is no more network, you are in the fog, the NVR application does not is simple paq too many submenus for not much. and it bug, for example, we always have to do each update by hand from a usb key for the nvr and EACH camera, the auto search button will always tell you that you have the latest version. the USB ports do not support a duplication dongle, which could give immense possibilities to NVRs such as keyboard / mouse / jamming detection module with automatic recording launch multi GSM module for notification that your signal is jammed on your wi-fi cameras and this is only a TINY part of the possibilities. for .... an unsupported dongle. I think that NVR applications should be reviewed quickly, I will offer the products mentioned here later if good updates appear, I made a special android and IOS APP post, do not hesitate to go see it. King regards.EDP
Now I will state the most important software facts first. the application must be more reliable and especially suitable for folding phones, in 2 years you will only have that. the cameras must be displayed when the application is started and be visible live from the main menu. 5G can do this without problem, fiber too. there should be a one-click button that saves all cameras to phone memory for 10, 15 minutes, in case the NVR gets recognized and boarded. the ringtone must be customizable according to the type of action (desired camera movement, particular NVR ...) we know where the intruder is just at the notification, of course you have to be able to personalize it. and not put only the one we have on our phone. more fluidity by pity and reliability, the lags are omnipresent so that the time to view a camera, the burglar has plenty of time to snatch it. here for the (moment) for the application. I will do a short game for the NVRs tomorrow. but for the application, recruit 2 or 3 large-scale people, we are talking about security and it will quickly evolve. King regards.EDP
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