@reolink-fiona Thanks for getting back to me and the suggestion. I've now raised a support ticket. If I get a solution, I'll put it back in here in case anyone else is having/will have this issue
Best posts made by nodders
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RE: Can't access RLC-510WA web interfaceposted in Discussion About Products
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RE: RLC-511WA vs RLC-510WA/410W differencesposted in Discussion About Products
If you scroll to the right of this comparison screen you should get some indicators (scroll bar at the bottom, not that obvious to find).#
https://reolink.com/comparison/#wifi
You can dig into further details in the individual spec pages:- 511: https://reolink.com/product/rlc-511wa/?attribute_pa_version=1-pack#specifications
- 510:https://reolink.com/product/rlc-510wa/?attribute_pa_version=1-pack#specifications
From what I can see, the RLC-511A is more expensive but comes with more features, namely a spotlight, colour night vision, a 5x optical zoom, with it a variable viewing angle, and 2-way audio. It is also larger and heavier (80x72x238mm and 838g for the 511 v 67x186mm and 415g for the 510). I haven't dig into it (the above should say) but the 410W lacking the A postfix probably lacks some of the autotracking features of the other two.
Hope that helps