Posts made by paigendoug_504316937273591

@reolink-fiona Support responded quickly. Their recommendation was to "restore" the camera via the App and then don't use any of the PIR buttons (on homepage or in settings). So far that works. But that means I cannot turn off the PIR, which means I lose functionality.

Their second recommendation, if the first doesn't work, is to go back and download the previous version of the App (4.28). Again, tech support was very responsive and friendly. I just don't like the prospect of having to do this kind of thing every time Reolink puts out a new update. It should be seamless.

@reolink-fiona both of my Argus 2 battery powered cameras have issues with the latest update. I have the 4 29.05 App. Both cameras failed over the weekend. PIR did not work when turned on, and neither would record. I did all the listed troubleshooting. I eventually did a factory reset for both and they worked fine...for 2 days. Now both have failed again. There is no error message to provide. They simply won't work even though PIR & recording are turned on. The live camera still works, but PIR just can't be triggered.