Posts made by perkins tony_647500713214819

@joseph_1979 Ok, since the video shows the wires connected differently from the static page you sent I will assume there is not specific polarity. The video doesn't mention anything about it either.

@joseph_1979 When using the DC adapter should I be concerned about polarity?

@joseph_1979 I'll give that a try. Thanks.

@joseph_1979 I checked at the doorbell and it's getting 18.7v

@joseph_1979 FYI, I was checking my Frigate logs the last time the doorbell appeared to lock up. It took about 2 - 3 minutes for it to recover and come back online.

@joseph_1979 Sorry, by existing wiring I meant the old doorbell transformer.

@joseph_1979 I'm powering it with the existing wiring. I can double check that but I never had any issues when I had a eufy doorbell installed, so I'm thinking the power is good. I'm hoping it's good because where the doorbell is located would be a major challenge to run cables to.

@joseph_1979 Talk about perfect timing... I was just checking on responses here and noticed the doorbell cam in frigate was frozen/garbage. I went downstairs to check and the doorbell was completely dead. No light, no ring when pressing the button, nothing. Couldn't access it via browser or app. By the time I got back up stairs it was back up and working, so assuming it locked up and rebooted. I do have an sdcard in it and checked it. There was activity before and after it rebooted but nothing during the time it was locked up.

How do I force it to connect to 2.4g wifi? I do have a mesh node about 10ft from the doorbell and when it's working I have no issues with connectivity in general. I wish there was some form of core dump that could be analyzed.

@joseph_1979 It is the wifi model. I think the main issue I have currently is on occasion it will stop working. I did notice the last time it stopped working it eventually recovered on its own without a power cycle. Happy to share more info if you know how to capture debug info.

@user_688312255041690_688312255041690 I've just had general stability issues from day one. I use frigate which is up most of the time I'm at my PC so I notice things that others might not encounter. It's hard to say if the newer firmware is better or worst at this point.

Well, I returned my Doorbell and exchanged for a new one in hopes that would help. I now have the newer one updated to the latest firmware and twice so far I've had to remove the doorbell so I can power cycle it after it locks up hard.

@joseph_1979 Overall instability. I also wish Reolink would fix their RTSP implementation in general.

Submitted my return request today.... So unfortunate as I really like the product WHEN it works.

I hope there is news on an update soon. I'm becoming increasingly frustrated with the instability of this product. I only have 4 days left to return it.

@user_655104416477196_655104416477196

Thank you. I had to downgrade mine as it was too unstable with the now pulled firmware. I hope they resolve this soon.