Reolink updates Learn More
Meet Reolink at IFA 2024! Learn More
Reolink Q&A Learn More
Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.
Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).
I have just downloaded the new Client version which is v8.12.1. When opening it, I get a warning message saying that it is missing DirectX files. Click the link and you will receive an ancient (2010) version of DirectX drivers that will not install on a Windows 11 machine.
@user_711725607157890_711725607157890 I have returned some Reolink products before and never had such problems with getting a full refund. But before I return this I will try to fiddle a bit with my own FTP server and notification system.
@reolink-lorenz Why not make rich notifications available to people who have an NVR then?
@joseph_1979 Pushover sounds promising, especially since I already own that app. When testing e-mail notifications today I found out that it is best to send them from the camera itself directly, and not from the NVR. In the camera settings (using the smartphone app) you can select to be notified if there is a visitor, meaning someone is pressing the doorbell. The NVR does not have that setting. After I pressed the button, I received a message from the doorbell almost immediately, including a picture showing me with my hand still at the button (12:38:52). NVR did not detect me ringing at the door, but detected a person and sent a message that arrived almost a full minute later (12:39:47!) in the same inbox, with a different photo, taken after I had already disappeared... Next up, I'm going to experiment with FTP notifications.
@user_711725607157890_711725607157890 I usually buy in the Reolink store at Amazon, where you will get a full refund if returned within 30 days.
I have just replaced my Ring Pro with a Reolink Doorbell. It works fine out of the box and even has a better and wider picture. However, the Reolink Doorbell does have one major drawback and that is that there is no separate notification channel for notifying you that someone is ringing. In fact, you actually get the same push notifications in the Reolink app that you get when one or more of the Reolink camera's connected detect motion. In my case, there are currently 10 camera's plus an NVR. You'll understand that the attention value of a doorbell notification is completely lost among the daily stream of notifications, leaving me completely unaware that someone is at the door. This is a serious limitation to the functionality of the Reolink Doorbell and, in my opinion, should be a prority for further development of the app. What is needed is a separate notification in the app, with its own recognisable sound, when someone rings the doorbell, and preferably also the option to open the app with one click on the notification to communicate with the person at the door. Ring has had this option for years and no doubt other video doorbell manufacturers have too. Another long-held wish of mine is the transmission of alarm notifications via MQTT. If the Reolink cameras or the NVR as a central hub relay the MQTT message that someone is ringing the doorbell, this can easily be converted to a new notification, customised push messages and other actions in the well-known smart home systems.
Welcome Back!
Hi there! Join the Commnunity to get all the latest news, tips and more!