Posts made by Reolink.Oskar

In this video, @Speak to the Geek talks about the recent updates on Reolink doorbell and gives a vivid example on how the HDR feature works out for his white doorbell.

We’re thrilled to see The Verge highlight how the Reolink Argus 4 Pro empowers adventurers and homeowners alike with flexible, no-subscription security. Whether you’re chasing solitude in a van or safeguarding your home, this 4K wireless camera delivers:

· 180° dual-lens coverage for wide-angle clarity day or night.
· Zero monthly fees — record directly to SD cards (up to 512GB) or pair with a Home Hub for encrypted local storage.
· Built-in deterrence with motion-activated floodlights, sirens, and two-way audio to scare off intruders (or curious critters!).
· All-weather durability (IP66) and optional solar panels for endless power.

Check out The Verge’s full review to see why the Argus 4 Pro is the ultimate “set-it-and-forget-it” security companion


 Thomas Ricker /The Verge

We’re excited to announce a new firmware update for both Reolink Video Doorbell WiFi and PoE models! This update brings several highly requested features and improvements to enhance your security experience. Let’s dive in:

HDR Support with Optimized Image Quality
Enjoy clearer, more balanced footage in challenging lighting conditions! The new HDR function ensures brighter shadows and more detailed highlights, even in high-contrast environments.

Conversation Recording & Video Deletion
Now you can record important conversations directly via your doorbell (local storage required). Plus, manage your footage easily with the new video deletion function.

AI Animal Detection
Our upgraded AI detection now recognizes animals! Reduce false alerts and focus on what matters most—whether it’s your furry friend or unexpected wildlife.

App Compatibility Update
For the best experience, we recommend updating your Reolink App to v4.52 or later. This ensures full compatibility with the new firmware features.

Download the latest firmware here:
Reolink Download Center

Let us know how the update works for you! Have questions or run into issues? Drop a comment below or contact our 24/5 support team.

Spring is here, and so are our biggest deals of the season! Whether you’re upgrading your home security or setting up a new system, we’ve got something for everyone. Check out our limited-time Spring Sale highlights below—hurry, these deals won’t last!

1. Argus PT Ultra + Solar Panel – 38% OFF

• 4K 8MP Ultra HD: Crystal-clear details day or night.
• Smart Detection: Pinpoints people/vehicles to reduce false alerts.
• Dual-Band Wi-Fi (2.4/5 GHz): Stable connectivity, anywhere.
• 100% Wire-Free: Solar/battery-powered for ultimate flexibility.
• Perfect for: Off-grid spots, backyards, or rental properties.

2. RLC-1224A – 25% OFF

• 12MP Ultra HD: The sharper resolution for clearer image.
• Two-Way Audio: Warn off intruders or chat with visitors.
• PoE Support: Single-cable setup for hassle-free installation.
• Ideal for: Driveways, garages, or business entrances.

3. Video Doorbell WiFi – 20% OFF

• 2K+ Super HD (5MP): See faces and packages clearly.
• Free Person Detection: No subscription needed!
• Dual-Band WiFi + IP65: Reliable in any weather.
• Upgrade your doorstep game—never miss a delivery again!

4. Trackmix WiFi – 25% OFF

• Dual-Lens Powerhouse: Wide-angle + telephoto lenses.
• 4K 8MP + 6x Hybrid Zoom: Track details from afar.
• Auto Pan/Tilt: Follows motion automatically.
• Best for: Large properties, parking lots, or pet monitoring.

5. Duo 3 PoE – 25% OFF

• Groundbreaking 16MP UHD: 180° panoramic coverage.
• Motion Track: Auto-focuses on moving objects.
• Spotlight Night Vision: Color clarity after dark.
• Next-level surveillance for warehouses, gardens, or offices.

6. RLK16-800B8 NVR Kit – 30% OFF

• 16-Channel NVR + 4TB HDD: Store weeks of footage.
• PoE Support: Simplify wiring for multi-camera setups.
• Person/Vehicle Alerts: Smart filtering for critical events.
• Go big: Secure your entire property with one robust system.

Shop the Spring Sale now ️ Reolink Spring Deals
Deals end March 31st!

The Spring Sales Live Stream will start on March 25th 7pm PDT! From Argus PT Ultra to Video Doorbell WiFi, get up to 40% off on your favorite product. Check more details and get your deals here! 

Dates: April 23th-25th, 2025
Location: Booth # HF-A205, Marina Bay Sands, Sands Expo and Convention Centre, Singapore
Schedule Your Visit Now: https://reolink.com/appointment/ 
Learn More: https://reolink.com/blog/reolink-gitex-asia/ 

Are you looking to boost your Reolink Home Hub Pro's storage capacity for longer recording times and smoother security management? Installing a Reolink-compatible hard drive is the way to go! By installing a Reolink HDD, you’ll unlock extended storage for continuous security footage, smarter event management, and peace of mind knowing your data stays secure. Let’s walk through the simple installation process together. 

Step 1: Power Off the Device

• Turn off your Home Hub Pro and unplug it from the power outlet.
• This prevents electrical hazards and protects your device during installation.

Step 2: Access the HDD Slot
Locate the HDD compartment on your Home Hub Pro:
1️. Open the HDD slot cover.
2️. Press the release tab on the left side while holding the hollow area on the right (see image reference below).
3️. Gently pull out the HDD bracket.
Pro Tip: Handle components with care to avoid damage!



Step 3: Secure the HDD to the Bracket
1️. Align the HDD’s connectors with the bracket’s interface (ensure correct orientation—check the image guide).
2️. Use the included screws to fasten the drive to the bracket.
Note: Tighten screws firmly but avoid over-tightening. The HDD should stay secure while remaining easy to remove later if needed.


Step 4: Close the HDD Slot
1️. Carefully slide the bracket (with the HDD attached) back into the slot.
2️. Ensure the drive sits snugly and connects properly.
3️. Close the cover securely.



Plug your Home Hub Pro back in, power it on, and enjoy expanded storage for your surveillance needs! By following these steps, you can enhance your security system's functionality with a Reolink hard drive, offering peace of mind and comprehensive coverage for your home or business surveillance needs. If you encounter any issues during the installation process, do not hesitate to contact Reolink Support for assistance.

@joseph_1979 sorry, it is the Altas seris, not availble to the Argus series yet

Today, we’re here to introduce a key feature of the Reolink Altas PT and Altas PT Ultra: Pre-Motion Recording. This functionality ensures critical moments are captured before motion is detected, providing a more comprehensive view of events. Below is a guide to how it works and how to configure it.
What Is Pre-Motion Recording?
Reolink’s Pre-Motion Recording starts capturing footage 10 seconds before motion is detected, addressing potential delays in traditional motion-triggered recording. This ensures the full context of an event is recorded, even if environmental factors (e.g., PIR sensor limitations) delay detection.
Key Details:

• Compatible with SD cards, FTP, and cloud storage (not available for email alerts).
• Balances battery life and storage efficiency by avoiding 24/7 recording.

Configuration Guide
Setup via the Reolink App:

1. Enable Pre-Recording Mode
   • Open the Reolink App → Select your camera → Navigate to Settings → Camera Recording → Toggle Pre-Recording Mode on.
2. Adjust Frame Rate
   • Default: 5 FPS (optimized for battery efficiency).
   • Optional: Increase to 10 FPS for smoother footage (note: raises power consumption by 40-50%).
   • Battery Saver: Pre-recording automatically disables if the battery drops below 20% (adjustable threshold).
3. Schedule Settings
   • Select Schedule → Choose Always On for continuous use or Custom to specify active hours/days (e.g., disable pre-recording on weekends).

Use Cases for Pre-Recording

• Incomplete Event Capture: Resolves delays in motion detection, ensuring recordings start earlier.
• Extended Monitoring: Suitable for users needing continuous coverage without frequent battery replacements.
• Limited PIR Range: Compensates for shorter detection distances by capturing footage prior to trigger.

Notes for Argus PT Ultra Users
This model supports three frame rate modes:

• Stream Mode (default for live viewing).
• Smart Battery Mode (adjusts based on battery level).
• Pre-Recording Mode (prioritized in low-frame-rate scenarios).

Note: During live viewing or triggered alerts, the frame rate defaults to Stream Mode.

If you have any further questions or need additional assistance, please contact Reolink Support.

We’ve noticed some users experiencing issues with motion detection notifications not working properly. Don’t worry—we’re here to help! Below is a step-by-step guide to troubleshoot and resolve notification-related problems. Let’s dive in:
Enable Motion Detection
First, ensure your device is detecting motion. Verify this by checking for:

• A motion detection icon on the live view.
• Alarm sirens, push notifications, or emails triggered during movement.
• No detection? Adjust motion zones/sensitivity in your camera settings.

Check Push Notification Settings
A. Phone System Settings:

• iOS/Android: Enable push notifications for the Reolink app in your phone’s system settings.
• How to Enable Push Notifications on iOS and Android Phones

B. In-App Settings:

• Turn on the push notification switch and confirm your push schedule is active.
• How to Set up Push Schedule via Reolink App
• Android Users: Avoid enabling Do Not Disturb, Data-Saver, or Adaptive Power modes.

Ensure WAN Access
Confirm you can access the app remotely (e.g., on cellular data or another Wi-Fi). If issues persist, share your device’s UID for our team to review:
How to Find the UID of Your Cameras and NVRs
Re-Add Your Device
Sometimes, removing and re-adding the camera/NVR in the app resolves glitches.

Update Firmware & App
A. Firmware: Always use the latest version for optimal performance.
Reolink Firmware Update Guide
B. App: Update to the newest version and share the version number with us.
How to Install/Update Reolink App on iPhone | How to Install/Update Reolink App on Android Phone
Reinstall the Reolink App
Uninstall and reinstall the app. Important: Save your camera’s UID, username, and password first!

Reboot Devices & Router
Restart your router and cameras. For stubborn issues, reset the router (not just reboot).

Restore/Reset the Camera
If all else fails, restore or hard reset the device:
How to Restore Reolink Products | How to Hard Reset Device by Pressing the Reset Button
If you have tried all the above solutions and are still the same, please contact the Reolink Support team.

If you’re experiencing issues with your Reolink Home Hub or Home Hub Pro or need to reconfigure it for a fresh setup, a quick reset might be just what you need! Here’s a simple guide to help you reset your device and get it back up and running smoothly.
Step 1: Power On Your Home Hub
First, ensure your Home Hub is powered on by plugging in the power adapter. Locate the reset hole—it’s positioned just below the Power Input port on the device.

Step 2: Press and Hold the Reset Button

1. Grab a reset pin (included in the box) or a straightened paperclip.
2. Gently press and hold the reset button inside the reset hole.
3. Keep holding until you hear a short ringtone (about 3–5 seconds).
4. Once the ringtone plays, release the button.

The reset is now complete!

Step 3: Set Up Your Home Hub via the Reolink App

1. Open the Reolink App and log in to your account.
2. Tap “Add Device” and scan the QR code on your Home Hub (found on the device or packaging).
3. Follow the in-app instructions to reconfigure your Home Hub for optimal performance.

That’s it! Your Home Hub/Home Hub Pro is now reset and ready to use. 
If you run into any issues or have questions, don’t hesitate to reach out to our 24/7 Support Team at support.reolink.com. We’re here to help!

If you’re looking to connect your Reolink camera via a web browser or stream live views using protocols like RTSP, ONVIF, or others, configuring the correct port settings is essential. Below is a detailed guide to help you set up ports for your Reolink devices.

Important Notes Before Configuring Ports

1. Battery-powered cameras (e.g., Argus, Go, etc.) do not support port configuration.
2. Port numbers must be within the range 1–65535.
3. If the port settings page isn’t loading, try rebooting your camera and router.
4. Device-specific limitations:
   • E1/Lumus: Does NOT support HTTP/HTTPS/RTMP/RTSP/ONVIF ports.
   • E1 Pro: Does NOT support HTTP/HTTPS/RTMP ports.
5. For cameras with Smart Detection (Person/Vehicle/Pet), you can toggle RTMP/HTTP/HTTPS/RTSP/ONVIF ports ON/OFF. Other cameras lack this toggle—ensure ports are enabled if experiencing issues with 3rd-party apps.
6. Learn more about port functions here: Which Ports Should I Forward on Router for Remote Connection

How to Configure Port Settings
Via Reolink App

1. Open the Reolink App, tap the Settings icon (top-right) > Select your camera.
2. Go to Network Information > Advanced.
3. Enable the required ports (e.g., HTTP, RTSP) and adjust port numbers if needed.

Via Reolink NVR (New UI)

1. Launch the NVR’s menu, navigate to Settings > Network > Advanced.
2. Click Server Settings to view and customize all port values.

Troubleshooting Tips

• If ports don’t work after configuration, double-check your router’s port forwarding rules.
• Ensure firmware for your camera/NVR is up to date.

Need more help? Drop your questions below!

If you want to receive instant email alerts (with snapshots!) from your Reolink cameras, NVR, or Home Hub when motion is detected, SMTP configuration is key. Let’s break down what SMTP is and how to set it up for your Reolink devices.

What is SMTP?
SMTP (Simple Mail Transfer Protocol) is a communication protocol used to send emails between servers. Reolink devices use SMTP to deliver alerts directly to your inbox whenever motion is detected, ensuring you’re always informed—even when you’re away from your surveillance area. This feature adds an extra layer of security by letting you act quickly in critical situations.

Step-by-Step SMTP Configuration
Step 1: Access Email Alert Settings

1. Open the Reolink App and log in to your device.
2. Tap the ️ Device Settings icon (top-right corner).
3. Navigate to Email Alerts.

Step 2: Enable & Configure Email Alerts

1. Toggle Enable Email Alerts ON.
2. Tap Set Up Now.
3. Enter the Sender Email Address and its Password (the account that will send alerts).
4. Fill in the SMTP Server and SMTP Port (see notes below).
5. Tap Save to confirm.

SMTP Server & Port Tips:

• For Gmail, Yahoo, or Outlook: The app will auto-fill the SMTP server/port once you enter the email address.
• For other providers (e.g., iCloud, ProtonMail): Manually input the SMTP server/port. Check your email provider’s documentation for details.

Step 3: Customize Email Settings
Tap Email Settings to adjust:

1. Sender Email: Must match your SMTP server.
2. Password: Use the sender email’s password.
   1. Security Tip: For accounts with 2FA (like Gmail), generate an App Password instead of your main password. Learn more.
3. Recipient Email: Enter the email that will receive alerts. This can be the same as the sender’s address or a different one.
4. Email Content: Choose to attach Pictures/Video or send Text-only alerts.
5. Email Interval:
   • Set a time limit (e.g., 10 minutes) to avoid spam. Only one email will be sent per interval, even if multiple alarms trigger.
   • Note: Battery-powered cameras do not support interval settings.

Step 4: Test Your Configuration

1. Tap Test to verify if alerts send successfully.
2. If the test fails, troubleshoot using our guide: Reolink Email Test Failed.

Step 5: Set Up Email Schedule

1. Tap Schedule to customize when alerts are sent.
2. Alarm Schedule: Receive emails only when motion is detected during selected times/days.
3. Timer: Receive emails regularly at set times (based on your Email Interval), regardless of motion.
   • Note: Battery cameras do not support Timer mode.

Key Notes
For Battery-Powered Cameras:

• No Email Interval or Timer settings.
• Alerts depend solely on motion detection.

SMTP Server Requirements:

• Ensure SSL/TLS is enabled (ports 465/587 are recommended).
• Double-check server/port accuracy for non-Gmail/Yahoo/Outlook accounts.