Reolink Year in Review 2023
How ColorX Technology Turn Night into Day
Reolink App v4.43 Released
@joseph_1979 I don't run Windows. I only run Linux. I therefore always apply firmware updates from the camera's own web interface. That is how I do it on all my Reolink cameras - I have a number of RLC410 cameras as well. I've never experienced any issues applying firmware updates this way. I really hope you aren't now saying that Reolink firmware updates can only be applied through a Windows app??? That would be very short sighted.I applied your latest firmware to my Trackmix cameras via their web interface. The firmware has applied fine, but as I said, on my phone the Tracking video feed won't display. The wide angle feed displays OK, but not the tracking feed. It just sits there with the spinning logo and "Loading stream...". It does load sometimes, but with very laggy/choppy video and corrupt audio.I have thankfully just found an incredibly useful Github site that provides links to previous Reolink camera and NVR firmware images. I had to go back all the way back to the original July 2022 firmware (v22.214.171.1243_22071300) and apply that before my cameras worked correctly again. Your latest Trackmix firmware(s) clearly have some issue when loading the Tracking stream with my setup.It would be very useful if Reolink provided previous versions of their firmware on their download site rather than only the newest version.
After applying the latest Trackmix firmware (v126.96.36.1997_23022700) I can no longer reliably connect to the high quality Tracking stream on either of my cameras from the Reolink app on my Android phone.Phone is Android 13, latest Reolink app, good Wifi connection on phone and both my Trackmix cameras are PoE wired.Whenever I try to view the clear Tracking stream the app just sits there saying "Loading stream...". It does connect sometimes (maybe 1 in 10 times), but when it does the video is choppy and very laggy, PTZ control is uesless because of the lag, audio is choppy and it's generally broken. This has only happened since the firmware update.1) Is anyone else seeing these issues with the latest firmware on Trackmix cameras?2) Does anyone have access to the previous firmware and can you go backwards?This latest firmware has just rendered both of my Trackmix cameras useless.Help!
Please help!I need to quickly downgrade to the previous version to make my cameras usable again. Can you direct me to the previous version of the firmware? I don't know the exact version number, but it was the original one that came with the camera and I think was dated July 2022.I have (stupidly) applied this new firmware to my two Trackmix cameras and now the Android app (Android 13, latest version of the Reolink app, excellent Wifi connection, cameras are PoE connected) is failing to connect to the high quality Tracking stream. Sometimes it will connect but the video is incredibly slow and the audio is choppy. It connects to the wide angle stream OK. It connects to the fluent Tracking stream OK, but not the high quality one. The high quality Tracking stream is the most useful stream.This wasn't happening before I applied the firmware update. There is clearly a problem with this firmwareI would warn everyone else against applying this update as it clearly has some issues.
Thank you Bernd! You're a star.It didn't even cross my mind to clear the browser cache, but I just cleared it and can now get into settings again from the browser.I read your message just after I logged a support call Back to nearly normal. Now all I have to wait for is Reolink to produce a firmware that doesn't need Adobe Flash!Anyway, thank you again!
I downloaded and applied firmware upgrade 448_19061407 to one of my RLC-410-5MP (IPC_51516M) cameras and now I can't get into camera settings from the camera's web interface. I just get a message saying "Reloading. App detected that firmware of your device has been upgraded, now it will reload this App." whenever I hit the gears icon. Screen shot of error message attached.I have tried rebooting the camera, but it still gives me the same error.I need to know how I can now downgrade the firmware on this camera as I can't get into the maintenance menu firmware section any more from the web interface and I can't maintain firmware from the awful Android app.Help!20190906_083230.jpg
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