@reolink-fiona

Thanks Fiona! I've been communicating with the tech support. It seems like a hardware problem.

@reolink-fiona

Thanks Fiona! I've been communicating with the tech support. It seems like a hardware problem.

@reolink-fiona

It still doesn't help. I tried it all the settings in different locations, different lighting with auto-focus and/or infrared on/off.

Thanks,
T.

Hello,

I need help with this Reolink RLC-822A camera. The camera is detected and added to the Reolink client app but the video is very blurry. I upgraded it to the latest firmware (v3.1) and changing the display/stream settings around but nothing seems to work. I set both auto-focus on and off but no help. Is this camera defected or is there a setting I can change? See picture below. I can send diagnostic log and additional info if needed. Thanks.