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@reolink-lorenz did you get the logs?
lorenz#reolink.com Thank you. I emailed the logs.
@joseph_1979 Joseph, I don't mind deleting and adding back, but my son will need to help me. I'll try to catch him tomorrow before he leaves for the rest of the week. Great idea btw.
@reolink-lorenz So what I did was uninstall and then reinstall the new version. After putting passwords back in, I had ALL the [censored]ons on ALL the screens when I hovered over each. Once I closed it and reopened only the Camera, Video, and Streaming [censored]ons showed when I hovered. Hope this helps.
@victoria_627138625310723
@joseph_1979 I downloaded, then changed to v8.12 and nothing changed. No sure what that does as when I had v8.10 I didn't have this problem until downloading v8.11. Anyways, I'm heading back to v8.11 and hoping it works sometime in the future I guess.
@joseph_1979 I will try that now. brb with what happened.
@reolink-lorenz I don't know how to give permission ...
@joseph_1979 also, with 8.11 at least I get the camera and video on each screen as I hover over the picture they come up. With 8.12, I have to either have the window on the larger screen or only view 4 cameras at a time now to see the video camera [censored]ons.
@joseph_1979 I see, I only have two. I use to have 4 to 5 [censored]ons but when it went to 8.11, I lost those. If I look at my cameras on my phone I get all of them, just not on the PC anymore. It's a Dell and Win 11.
@reolink-lorenz If you do 4 cameras, then you can get [censored]ons on each screen, but clip is still missing on all 4 screens
@reolink-lorenz moving back to V8.11
@reolink-lorenz Also, when I look at all 8 cameras, with the beta you can only click the record [censored]on or take a picture when in the larger screen. So you have to move a camera over to the bigger screen to take a picture/video, that's not good if you have seconds to capture something.
@reolink-lorenz this beta doesn't have the clip either (that's the [censored]on I use most).
@reolink-lorenz Thank you. Let me try this...
I downloaded V8.12, hoping it would fix the missing [censored]ons, but instead, my video disappeared. I had to go back to V8.11 and the crop/clip and PTZ [censored]ons are still missing. Does anyone know of a fix for this in the client?
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