1. Home
  2. Discussion About Products


  • From the online manual I read "Electronic Shutter Speed Auto/Manual 1/50 ~ 1/10000" How does this translate to the webGUI? If you go to "Advanced Settings -> Shutter" you can enter a value of 0 ~ 125. Totally unclear to me how these values relate to each other.
    | Guest
    0
    4


  • Can you tell me when the C1 will be available on Amazon.ca (in Canada). I'd like to buy a C1, I emailed your support the same question which they didn't answer my question and just told me to buy it off your website. I bought my other Reolink camera off Amazon.ca and shipping was free but it's $35 U
    | MarkB_19876022220
    0
    4


  • Can the subject line for email alerts be changed? I'd like to set up a filter in gmail for multiple Reolink cameras. Since gmail uses the subject line to group emails in a conversation, filtering by camera name doesn't work.
    | carbonita_23339214035
    0
    2


  • This applies to cameras RLC-410S build 16091801,RLC-411S build 16091804, RLC-410WS build 16100802 and NVR RLN8-410 build 1609240. Sunday here in the USA the time changed due to Daylight savings time. Files recorded during the hour after the time changes, which have time stamps during 1:00 AM and 2
    | Richard_17833301777
    0
    3


  • Having massive difficulty in connecting this camera to my wireless network using my Android phone. Here is my process. Anything I'm doing wrong? 1. I unboxed the camera and connected it to a power source and to my internet router using the supplied CAT cable. 2. I then downloaded the Reolink appl
    | Guest
    0
    1


  • The Camera is really fine and works well, but when i move from one position to the next one in cruise mode, the motion detection fail returning to me an alert (it start recording). but is a useless functionality if my speed is high, is possible to disable motion detection while the camera is moving
    | Cristian_21530928226
    0
    1


  • i would like to upgrade 16 gb SD card to 64 gb on my RLC-410WS Should i backup original SD card data and migrate it to the new one ? is the setting and firmware stored on the SD card ?
    | eshelon_5747454049
    0
    3


  • Hello, I have an RLC-422 where I use the HTTP URL to get a JPEG snapshot every 10 seconds. After doing this for several hours, the snapshot feature stops working. It just returns 400 FAILED instead of a jpeg. If I reboot the camera, it starts working again. The live video via web page still
    | VirtualPic_11206712601
    0
    23


  • I have upgraded my RLC-410 to the most recent firmware release and disabled the UID setting on the camera interface, but I still receive motion notifications from the Reolink app on my phone when I am off of my home network (no VPN connection). I also made sure that the app was set to connect over I
    | Guest
    0
    6


  • That was a fun contest. There were a lot of clever entries. Looking forward to the C1. Thanks!
    | Corey_20045415385
    0
    8


  • I received the email today about new firmware for the 410WS. I was happy to see that they added the capability for the camera to push jpg's only (not both jpg and mp4 as before). This would save me network bandwidth and space on my ftp server. Following the documentation and learnings from the last
    | Trebacz_10437065988
    0
    2


  • How come there is no way to get to this forum anymore from your main site? I have to use my previous links or bookmarks to get here now.
    | tdwilli1_14135087531
    0
    2


  • I have posted several times in the forums here, but I have never received any notifications for replies.
    | Guest
    0
    27


  • Can 4mm lens in RLC-210W be swapped for 6 or 8mm?
    | Guest
    0
    5


  • I've recently rebooted my rlc-411s and now it won't let me log in. Any ideas please.
    | Guest
    0
    4


  • The 411s SD card when not full erases all videos prior to 00:00:00 time each day. Can this be avoided?
    | Guest
    0
    6


  • I installed the 423 camera with a 150 foot Cat6 outdoor Ethernet cable 25 feet above ground. The camera is very clear day and night and works very well with the PTZ.
    | Guest
    0
    2


  • I have set the video resolution wrong or incorrectly. When I plug in the power to the back of the unit, I will get the home screen reolink, then screen goes dark and video monitor says frequency out of range. Do i need to factory rest ? THX Rickety
    | Guest
    0
    5


  • If I go to System->Performance in the web GUI, I always see "Ethernet port troughput" is zero. Considering the bitrate it must be something like 600 to 700 KB/s. Why is this value always zero? throughput.png
    | Guest
    0
    5


  • Just set up my 410WS. I installed the latest firmware. I'm using the latest Windows Client. I've formatted the SD card, and it shows as formatted with a 15GB capacity and 14.84GB free. Motion detection is configured and I get emails with jpg's attached, everything there works fine. But nothing gets
    | uksid_20767968269
    0
    2

Welcome Back!

Hi there! Join the Commnunity to get all the latest news, tips and more!

Join Now