Discussion About Products

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Cat5 cables too short (~50 ft) and not of actual described length

Got the NVR + 4 camera kit, this week tried to install it. The ethernet cable is around 50 feet, and not 60 feet as mentioned which is huge pain now for me. Installed the camera from attic and now wire is short by few feet. Have to order new ones, adding another cost. Why save on few cents for suc
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| d-v_6856843399

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3
NVR pre-record compared to Reolink Client

Hello, Previous to getting a NVR (RLN8-410, build 1609240) I was recording using the Reolink Client (V7.1.2.40) on windows 10 and really liked the pre-record feature. Once I installed the NVR, I continued to also record with the Reolink Client to compare behavior. I do have pre-record turned on on
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| Richard_17833301777

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5
RLC-410 shutter speed

From the online manual I read "Electronic Shutter Speed Auto/Manual 1/50 ~ 1/10000" How does this translate to the webGUI? If you go to "Advanced Settings -> Shutter" you can enter a value of 0 ~ 125. Totally unclear to me how these values relate to each other.
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| Guest

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4
When will C1 be available on Amazon.ca

Can you tell me when the C1 will be available on Amazon.ca (in Canada). I'd like to buy a C1, I emailed your support the same question which they didn't answer my question and just told me to buy it off your website. I bought my other Reolink camera off Amazon.ca and shipping was free but it's $35 U
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| MarkB_19876022220

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4
Motion Detection email subject line

Can the subject line for email alerts be changed? I'd like to set up a filter in gmail for multiple Reolink cameras. Since gmail uses the subject line to group emails in a conversation, filtering by camera name doesn't work.
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| carbonita_23339214035

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2
Unable to download during Daylight Savings Time hour

This applies to cameras RLC-410S build 16091801,RLC-411S build 16091804, RLC-410WS build 16100802 and NVR RLN8-410 build 1609240. Sunday here in the USA the time changed due to Daylight savings time. Files recorded during the hour after the time changes, which have time stamps during 1:00 AM and 2
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| Richard_17833301777

0

3
RLC-410WS Wireless Connectivity Issues

Having massive difficulty in connecting this camera to my wireless network using my Android phone. Here is my process. Anything I'm doing wrong? 1. I unboxed the camera and connected it to a power source and to my internet router using the supplied CAT cable. 2. I then downloaded the Reolink appl
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| Guest

0

1
RLC-423 motion detection while moving camera

The Camera is really fine and works well, but when i move from one position to the next one in cruise mode, the motion detection fail returning to me an alert (it start recording). but is a useless functionality if my speed is high, is possible to disable motion detection while the camera is moving
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| Cristian_21530928226

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1
SD Card upgrade

i would like to upgrade 16 gb SD card to 64 gb on my RLC-410WS Should i backup original SD card data and migrate it to the new one ? is the setting and firmware stored on the SD card ?
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| eshelon_5747454049

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3
RLC-422 snapshot feature does

Hello, I have an RLC-422 where I use the HTTP URL to get a JPEG snapshot every 10 seconds. After doing this for several hours, the snapshot feature stops working. It just returns 400 FAILED instead of a jpeg. If I reboot the camera, it starts working again. The live video via web page still
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| VirtualPic_11206712601

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23
Disabled P2P Still Sending Notifications

I have upgraded my RLC-410 to the most recent firmware release and disabled the UID setting on the camera interface, but I still receive motion notifications from the Reolink app on my phone when I am off of my home network (no VPN connection). I also made sure that the app was set to connect over I
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| Guest

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6
Halloween slogan contest

That was a fun contest. There were a lot of clever entries. Looking forward to the C1. Thanks!
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| Corey_20045415385

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8
Upgrade of firmware of 410WS - Went OK

I received the email today about new firmware for the 410WS. I was happy to see that they added the capability for the camera to push jpg's only (not both jpg and mp4 as before). This would save me network bandwidth and space on my ftp server. Following the documentation and learnings from the last
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| Trebacz_10437065988

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2
Forum Link

How come there is no way to get to this forum anymore from your main site? I have to use my previous links or bookmarks to get here now.
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| tdwilli1_14135087531

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2
No email notifications for replies

I have posted several times in the forums here, but I have never received any notifications for replies.
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| Guest

0

27
Can 4mm lens in RLC-210W be swapped for 6 or 8mm?

Can 4mm lens in RLC-210W be swapped for 6 or 8mm?
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| Guest

0

5
Log in

I've recently rebooted my rlc-411s and now it won't let me log in. Any ideas please.
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| Guest

0

4
411s SD card

The 411s SD card when not full erases all videos prior to 00:00:00 time each day. Can this be avoided?
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| Guest

0

6
RLC-423 camera

I installed the 423 camera with a 150 foot Cat6 outdoor Ethernet cable 25 feet above ground. The camera is very clear day and night and works very well with the PTZ.
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| Guest

0

2
Factory hard reset

I have set the video resolution wrong or incorrectly. When I plug in the power to the back of the unit, I will get the home screen reolink, then screen goes dark and video monitor says frequency out of range. Do i need to factory rest ? THX Rickety
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| Guest

0

5