Discussion About Products

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New Features Alert!! App v4.40 with Motion Mark is Now Released!

Hey guys! You asked for it, and we've delivered! The Motion Mark you've been waiting for is now available in App v4.40! Update now on Google Play and the App Store to try it out! Note: The App adopts a grayscale release strategy so that the update time will differ in different regions. Simply meanin
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| ReolinkShayla

1

37
Reolink's Q3 2023 Product Roadmap Unveiled!

Hey, Reolinkers! Get ready to witness innovation in action. Here's what's coming: PoE Camera: ● RLC-843A This is an IK10 vandal-proof dome camera, upgraded and optimized for RLC-842A. We improved the reflection problem of the camera housing based on your feedback, and added spotlights and two-w
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| Reolink Lorenz

3

14
Reolink Call Center is Now Online and Ready to Assist You!📞

Dear Reolinkers, we are excited to announce that our call center is now open to serve you better! ● Phone number: +1 833-424-0499 ● Operating hours: Monday to Friday, 9:00 AM to 6:00 PM EST. ● Support: English Service Only. Toll-free for US&Canada. At Reolink, we take your satisfaction seriously
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| Reolink Lorenz

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Doorbell

Hi Reolink. Will it be possible to add Halloween chimes to the doorbell just like Ring has in the near future?
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| Bluebagger_738351971991797

0

1
Spotlight?

Is there a way to set the spotlight on reolink Poe cameras to only come on for people and pets and not vehicles?
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| Curls

0

15
List of devices where web browser is not supported?

Hi I there a list (or link) of devices where web browser is not supported? I found by accident a discussion that it is not supported on E1 Pro (according to Reolink Fiona) https://community.reolink.com/topic/2793/e1-pro-no-browser-access-now?post_id=11676&_=1695306121051
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| manrot_376517035909361

0

2
Firmware for IPC_3816M platform?

I have 4 camera's that all require flash which goes end of support in a few days. I see other firmware updates coming but nothing on this hardware platform. What is the ETA for IPC_3816M platform?
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| jk8675309_352520814571736

0

21
How make security more Secure here?

My Reolink devices can be secure through out the lifetime?
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| hipertext1_707555417366699

0

2
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McDVOICE is an online survey platform utilized by McDonald's to collect feedback from its customers. By participating in the survey, customers can contribute to enhancing the overall McDonald's experience and shaping future improvements
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| matthewroberonly_707589560099462

0

1
Passwords?

Does the camera password I set up on the Reolink App have to match the password I use on the Reolink website? (I am having problems with the camera stopping uploading to the Cloud.)
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| Mr Ed_189281088000153

-1

24
RLC-823A patrol to auto-tracking mode feature request

Hi, I love the the RLC-823A cameras but I find there is a bit of a tradeoff between Patrol and auto-tracking modes. Is there any future plan to have a feature that allows the camera to transition to auto-tracking if a person/vehicle is detected during patrol mode? I see the camera recognizes peo
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| FHUGO_497023047467166

15

53
Battery Replacement Argus Pro

Any suggestions on purchasing replacement rechargeable batteries for Argus Pro (solar panel hook up). Batteries no longer holding a charge, even while solar charging. Reo does not seem to carry a replacement. Or suggestions on replacing batteries yourself. Thanks
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| cationexchangecapacity_319602913190091

0

2
disappointing thing in reolink doorbell

hi, i love the reolink products..... all my cams in my house and offfice are reolink all but one.... my doorbell, well it was... my old doorbell was a Laview One Halo(witch is a 4 year old and has the same specs as the reolink) was broken by some crazy guy so i had to buy a new doorbell and i say ok
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| ss4sgoku_239593250332868

0

3
RLC-842A camera will not connect

Replaced RLC-842A camera and now it won't connect. Old camera worked fine except messed up image. Replaced with new camera and it will not connect. Nothing else was touched on the network. Connection fails on Windows client and Android phone app.
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| Mark_628588886466591

0

6
Reolink CX410 cameras

Hi there. I am looking to expand my reolink system and want the CX410 cameras. When will they be released in the United Kingdom please? Thank you
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| james.jenner_683177101791235

0

5
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There aren't many participation spots left, so move quickly. But before, please read through all the information below to make sure you qualify and to learn the application deadline. visit here Talktostopandshop Survey
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| user_737024317243613_737024317243613

0

2
Third party integration support - AI detection - Home Assistant

Hi! When can we expect that AI detection enabled cameras will have a proper third party alarm propagation capabilities? I want to connect it to Home Assistant using github -> fwestenberg/reolink_dev/, but proper operations is not possible without Reolink's actions I know that there is Basic Notif
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| t maciek_382830390239374

11

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Welcome Message Keep Repeating

Re: Welcome message keeps repeating after hard reset on E1 Pro I’ve hard reset twice and still only get the welcome message. What next?
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| user_638955721039877_638955721039877

0

3
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