• Hi, When I attempt to access the SD card of my new RLC-410S I receive message that reads: "Fatal Error: Failed to recognize data from the device". I have updated the firmware to V2.0.0.1168_16070801 and was attempting to reformat the SD card. Thanks, Screen-Shot-2016-09-03-at-2.57.07-PM.png Screen-
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  • Hi just installed the above all working fine but i do not have my pc on most of the time i monitor via my phone can i set the recording path to record/pictures on my phone, also the email alert still pictures are fine but the video will not play (MP4) format. thanks lee
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  • I just installed the RLC 410 poe kit from amazon. I have created a password, set the time zone and left everything else at defaults. I can monitor the cameras from my PC and smartphone. (downloaded PC client and Android softwares of course) NVR HDD lite is BLINKING RED Question: IS IT RECORDING? B
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  • What are the minimum and maximum voltages required by the RLC-410WS/RLC-411Ws cameras? The specification simply says 12v without specifying any range (e.g. ± 10% or 10v to 15v). I am mounting multiple cameras hidden in the trees and some distance from the house in order to protect my "TRUMP 2016"
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  • Hi, I upgraded the firmware on my new RLC-411WS to version 1168_16070807. I followed the instructions and selected the option "Update Configure File". The update completed successfully, however, after a restart the camera is no longer attached to my router (via WiFi). Did this option mean that the
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  • When setting up the RLC423, how am I supposed to know what to put in the "email" portion of the set up I know my receiver address (me obviously), but what is smtp server or port or sender address.... Where do I get all this info?

  • What am I missing? I can add presets and use them but they are not being saved. Mac Client version 2.2.8.30 RLC-423 firmware: 1168_160700808_v1.0.0.30

  • I just bought another reolink wireless camera and now i am unable to use the app to view both my cameras. I also cannot download or view any recordings.
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  • I have two RLC-410 cameras configured in exactly same way. One of them has a background audio noise in video/audio stream. The noise is quite high and far above an acceptable level, it drowns out quiet speech. I've tried to reset the device, upgrade to latest firmware and switch location with the ot
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  • I'm wondering if power adapters supposed to come with each camera. for some reason one came with the RLC-410S, but not with the RLC-411S. If I am supposed to get one, how do I get it sent out versus returning it and ordering a brand new one altogether?

  • Hello, I purchased the 8 channel/2TB NVR from Amazon 3 months ago. Over the weekend, it must have lost power, and now it will not turn back on. The power supply has a green LED light that turns on when plugged in and remains on for several minutes after it is unplugged, but the NVR itself will neve
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  • This is a really valid and significant question. The RLK16-410b8 has slots for up to 16 cameras. At 16 cameras 4TB is not a lot of recording time unless you use a low graphic setting, in which case you may as well get a lower end system elsewhere. I’m looking at 9-10 cameras for the system I’m envis
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  • I am able to log in remotely from another computer offsite but I can't get the live feed to show. I can change settings & do anything else besides view live feed. I am viewing the IP camera from Public IP:Port # so everything is configured correctly. Just need to figure out whats going wrong with th

  • hi, I have a rlc-411 and I look for the rtsp equivalent streams short example: rtmp://ipaddress/bcs/channel0_main.bcs?channel=0&stream=0&user=admin&password=123456 rtsp://ipaddress:554/h264Preview_01_main rtmp://ipaddress/bcs/channel0_sub.bcs?channel=0&stream=1&user=admin&password=123456 rtsp://i
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  • I've been looking at the RLK16-410b8. Can I set different cameras to different speeds and settings? For example, I was thinking of adding a 9th camera for my front door. I'd like that one on all the time at high resolution. I'd like my other entrances on all the time also, but at a lower resolution,
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  • I have updated several of my cameras with Reolink models and am quite happy with them. I have small indoor ONVIF cameras that I can't replace with Reolink ones because they are small inconspicuous shelf standing units and Reolink doesn't seem to have anything comparable. Can the Reolink NVR handle a

  • I'm working with 3 Reolink cameras. (1) 411WS and (2) 410WS. I've successfully logged into the 411 from Google Chrome. It took alot of experimenting, but it's finally working. By the way, for those of you wondering, you need to port forward port 80 and port 1935. Now, while I've gotten that one to w

  • Where is the limitation of 4TB per HDD coming from? If I can install two 4TB drives for a total of 8TB, can I install ONE 8TB drive for a total of 8TB storage. If yes, can I install TWO 8TB drives for a total of 16TB storage?
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  • Can you please document the URLs for getting at the different streams? The default RTSP url seems to give the "clear" stream. I also need to access the lower resolution stream for previews. Also, Genius Vision can't seem to recognize the 410 and 411 cameras with the newest firmware as supporting ON

  • I purchased 3 RLC-422 cameras, and one RLC-423 camera. I'm having them installed this Friday. I set them all up on a RLN8-410 DVR. The three 422 cameras are operating as expected. The 423, not so much. No image, nothing, just "VIDEO LOSS" on that channel. The DVR has the firmware upgraded (Build 1
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